Workspace Experience & Operations Coordinator

Jones Lang LaSalle Incorporated; England; On-site; GBP 30,000 - 42,000; Full time

Job summary

Jones Lang LaSalle Incorporated in the United Kingdom is seeking a Workspace Operations and Services Coordinator to deliver contracted services and foster a sense of community within the workspace.

You will align with the Line Manager to ensure readiness of the building, respond to incidents, manage service partners, and support risk, business continuity, and data integrity initiatives while delivering a best-in-class guest experience.

Responsibilities

• Promote a healthier work environment and connect with people to share good initiatives.
• Ensure readiness of the building for the working day.
• Identify issues and work with operations teams to manage them through to completion.
• Support incident investigations and reporting.
• Contribute to property risk management and best practice operations.
• Assist in disaster recovery and business continuity planning.
• Manage tickets to closure using the work planning tool (Corrigo) and escalate when needed.
• Coordinate with JLL service partners and clients on scheduled or unscheduled works.
• Close non-conformities from audits and inspections related to the portfolio.
• Maintain data integrity for sensors, floor plans, org charts, and related assets.
• Support the use of tech platforms to enable the Guest Experience team.
• Monitor site performance metrics and ensure SLAs/KPIs are met.
• Coordinate and supervise supply partners following EHS rules.
• Work with Catering and Events to plan community-focused activities.
• Ensure Finance and Procurement processes are adhered to and timely.
• Maintain an accurate asset register and contribute to carbon reduction initiatives.
• Communicate delivery for special requests involving multiple teams.

Job description

Jones Lang LaSalle Incorporated in the United Kingdom is seeking a Workspace Operations and Services Coordinator to deliver contracted services and foster a sense of community within the workspace.

You will align with the Line Manager to ensure readiness of the building, respond to incidents, manage service partners, and support risk, business continuity, and data integrity initiatives while delivering a best-in-class guest experience.