Workshop Supervisor

TN United Kingdom; London; On-site; GBP 30,000 - 38,000; Full time

Job summary

An established industry player is seeking a Workshop Supervisor to join their dynamic team in London. This role is pivotal in managing workshop efficiency and Technicians' time, ensuring compliance with OEM warranty procedures, and enhancing customer experience. The ideal candidate will possess a strong background in the motor industry, excellent planning and organizational skills, and the ability to build rapport with team members. Join a collaborative environment that values diversity and empowers employees to thrive and grow in their careers. If you are ready to take the next step in your professional journey, apply today!

Benefits

Pension

Critical Illness Pays

Life Assurance

23 Days Holiday

Exclusive Company Discounts

Qualifications

• Proven experience in a service department within the motor industry.
• Strong knowledge of Health and Safety regulations.

Responsibilities

• Manage Technicians' time and ensure compliance with warranty procedures.
• Improve workshop productivity and identify training needs.

Skills

Motor Industry Experience

Health and Safety Knowledge

Planning and Organisational Skills

Negotiation Skills

Interpersonal Skills

Job description

OTE up to £37,740 with pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.

We have an exciting opportunity to join our growing team as a Workshop Supervisor. In this role, you are a key influencer who will work closely with both the Service Reception and Parts Teams. Become part of what is already a fantastic journey. The possibilities are endless.

What does the role of Workshop Supervisor involve?

1. Accounting for and managing Technicians' time when working on jobs.
2. Ensuring Job Card write-up compliance with regards to OEM Warranty Procedures.
3. Managing and improving workshop productivity and efficiency by allocating the correct jobs to the correctly skilled technician.
4. Identifying Technician Training Needs.

What do you need to succeed as a Workshop Supervisor?

1. Proven experience within a service department in the motor industry.
2. An excellent understanding of systems and processes operated within this environment.
3. A strong knowledge of Health and Safety.
4. Confident in dealing with people at all levels, able to build an immediate rapport.
5. Excellent planning and organisational skills.
6. Comfortable in negotiating and influencing situations.
7. Lead by example to deliver an outstanding customer experience every time.

Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open. If you have the attitude and drive to walk through them, we’ll empower you with the opportunities to bring out the best in yourself, and in return, you’ll support and bring out the best in others. If this sounds like a perfect fit for you, then apply today and join our journey in driving beyond the possible.

Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills, and talent potential that we are looking for, then get in touch. We are an equal opportunities employer.