Workshop Manager: Lead a High-Performance Team

ZIGUP plc; Milton Keynes; On-site; GBP 40,000 - 43,000; Full time

Benefits offered by this job

Bonus up to 10%

Holiday: 24–26 days

Wellbeing benefits

Pension & share schemes

Employee vehicle leasing

Job summary

Northgate Vehicle Hire in Milton Keynes is seeking an inspiring Workshop Manager to lead a large, busy workshop. You’ll manage a skilled team with the resources to meet demand, driving performance, growth and customer satisfaction.

The ideal candidate is a qualified technical expert (level 3 NVQ or City & Guilds in Light Maintenance) with proven workshop-management experience, a pragmatic business mindset and a passion for coaching others.

Qualifications

• Qualified technical expert with workshop-management experience.
• Solid understanding of maintenance workflows and efficiency.
• Strong customer service focus and problem solving.

Responsibilities

• Lead and develop a large workshop team to meet demand and KPIs.
• Coach staff to maximise efficiency and service quality.
• Resolve issues with customers and suppliers to maintain satisfaction.

Skills

Workshop management

Technical expertise

Coaching

Customer service orientation

Education

Level 3 NVQ or City & Guilds in Light Maintenance

Job description

Northgate Vehicle Hire in Milton Keynes is seeking an inspiring Workshop Manager to lead a large, busy workshop. You’ll manage a skilled team with the resources to meet demand, driving performance, growth and customer satisfaction.

The ideal candidate is a qualified technical expert (level 3 NVQ or City & Guilds in Light Maintenance) with proven workshop-management experience, a pragmatic business mindset and a passion for coaching others.