Workshop Manager

Allscreens Nationwide Ltd; Nottingham; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

OTE £42,500

Weekdays 8:00–17:30

Employee discounts

Free onsite parking

Company pension

Flu vaccinations

Manufacturer training

Team environment

Job summary

Our client, a reputable dealership based near Colne, seeks a skilled Workshop Manager to lead a busy workshop team and uphold high service standards. The role focuses on efficient work delivery, staff development, and excellent customer communication.

Training and career development are emphasised within a supportive environment. The ideal candidate has supervisory workshop experience, solid technical knowledge, and a customer-focused mindset, with the ability to manage multiple priorities

Qualifications

• Experience in a supervisory role within a workshop environment.
• Strong technical knowledge with leadership qualities.
• Technician and MOT experience desirable but not essential.
• Excellent organisational and communication skills.
• Customer-focused attitude with commitment to outstanding service.
• Ability to remain calm under pressure while managing priorities.
• Proactive, team-oriented approach and willingness to develop.

Responsibilities

• Lead, supervise, and coordinate daily workshop operations to ensure timely, high-quality work.
• Allocate tasks to technicians according to skill set and availability to maximise productivity.
• Coach and mentor technicians to develop skills and performance.
• Assist technicians with complex diagnostics and repairs.
• Oversee job card completion, quality checks, and invoicing accuracy.
• Identify training needs and drive continuous improvement and first-time fix rates.
• Maintain a safe, clean, and professional workshop environment.
• Serve as liaison between front-of-house and workshop, ensuring customer satisfaction.

Skills

Leadership

Supervisory experience

Organisational skills

Communication

Customer service

Job description

We are seeking a highly skilled and experienced Workshop Manager to join our client's reputable dealership in Colne. This pivotal role offers an excellent opportunity for an automotive professional to lead a dedicated workshop team, uphold high standards of service and technical excellence, and contribute to a thriving automotive operation. Our client is committed to supporting their team with ongoing training, modern facilities, and a positive working environment.

Benefits Of A Workshop Manager:

• Competitive OTE of approximately £42,500
• Monday to Friday working hours, 8.00am to 5.30pm
• Employee discounts on services and products
• Free onsite parking and cycle-to-work scheme
• Company pension scheme
• Free flu vaccinations
• Continuous manufacturer training and career development opportunities
• Supportive team environment focused on teamwork and high standards

Duties Of A Workshop Manager:

• Lead, supervise, and coordinate daily workshop operations to ensure timely and efficient completion of work to the highest standards
• Allocate tasks to technicians according to skill set and availability, maximising productivity
• Coach and mentor technicians to develop technical skills and enhance team performance
• Assist technicians with complex diagnostics and repair procedures
• Oversee job card completion, conduct quality checks, and ensure accurate invoicing
• Foster a culture of continuous improvement, identifying training requirements and improving first-time fix rates
• Ensure the workshop maintains a safe, clean, and professional environment
• Act as a key liaison between front-of-house teams and workshop operations, ensuring excellent customer communication and satisfaction

Requirements Of A Workshop Manager:

• Proven experience in a supervisory role within a workshop environment, ideally within a main dealership
• Strong technical knowledge supported by leadership qualities
• Technician and MOT experience is desirable but not essential; technical competence is paramount
• Excellent organisational and communication skills
• Customer-focused attitude with a commitment to delivering outstanding service
• Ability to remain calm and composed under pressure while managing multiple priorities
• Proactive, team-oriented approach with a desire to develop further as a Workshop Manager