Workshop Manager

JCT600 LTD; Hightown; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Annual leave 34 days

Maternity/paternity leave

Brand partner training

JCT600 academies

Job summary

JCT600 Ltd in Cleckheaton is seeking a results-driven Workshop Manager to lead a high-performing Volkswagen Commercial Vehicles dealership workshop.

You will drive efficiency, coach the team, ensure top quality service, and maintain strong customer experience. The role offers ongoing training and progression within a supportive culture.

Qualifications

• Experience in a main-dealer workshop.
• NVQ Level 3 in Motor Vehicle Maintenance and Repair is advantageous.
• Full UK driving licence.
• Strong diagnostic and problem-solving abilities.
• Excellent communication to explain technical issues clearly.
• Customer-first attitude.

Responsibilities

• Utilising the resources in the workshop to achieve budgeted financial and operational objectives while ensuring customer experience.
• Ensuring effective communication between Workshop and Front of House teams.
• Leading, coaching and developing the Workshop team with regular reviews and team meetings.
• Overseeing resource management and workflow to achieve productivity and efficiency.
• Maintaining high-performance team culture and excellence.

Skills

Diagnostics

Problem-solving

Communication

Customer service

Leadership

Education

NVQ Level 3 in Motor Vehicle Maintenance and Repair

Job description

We're looking for a results-driven Workshop Manager to lead our high-performing team at our Volkswagen Commercial Vehicles dealership in Cleckheaton. If you're ready to boost your aftersales career with ongoing training, career progression, and a culture of excellence, this is your chance! Your day-to-day will include:

• Utilising the resources in the workshop to achieve budgeted financial and operational objectives without compromising the quality of the work produced, ensuring at all times the highest level of customer experience.


• Ensuring effective communication between the Workshop and Front of House team to deliver the highest level of service to our customers.


• Leading, coaching and developing the Workshop team to elevate their performance and behaviours whilst delivering results, holding regular reviews and team meetings.


• Ensuring appropriate resource management overseeing the workflow through the workshop to achieve the highest levels of productivity, efficiency and utilisation.


• Maintaining He


• Driving and maintaining a team culture of high performance and excellence!Experience: Previous experience working within a main-dealer workshop, current workshop controller or Assistant Manager. An NVQ Level 3 in Motor Vehicle Maintenance and Repair would be advantageous but not essential.


• Requirements: Full UK driving licence (free from excessive penalties)


• Skills:


• Strong diagnostic and problem-solving abilities.


• Excellent communication to explain technical issues clearly.


• Customer-first attitude.JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we're proud to be members of the Automotive 30% Club and a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that's a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

Read more about our Employee Benefits - JCT600 Why JCT600?

• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)


• Family support: Enhanced paid maternity and paternity leave


• Training & development: From foundation to advanced levels through brand partner training and JCT600 academies


• We've spent over 75 years building a business that values its people and their careers


• We pride ourselves on being rated highly by colleagues for engagement and inclusivity


• Our commitment to your growth is reflected in our \"Life at JCT600\" philosophy and seven colleague commitments