Workshop Controller: Lead Tech Team & Service Excellence

Lookers Motor Group Limited; St Helens; On-site; GBP 27,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Brand training opportunities

Staff discounts

Job summary

Lookers Motor Group Limited in St Helens is seeking an experienced Workshop Controller to lead the Aftersales team at the St Helens Vauxhall dealership. You will supervise Technicians and Apprentices, prioritise daily workload, and ensure high-quality service and repairs.

You will report to the Aftersales Manager and have access to brand-specific training to progress within the motor trade. The role runs 42 hours per week (Mon-Fri 08:00-18:00) with a competitive basic plus OTE.

Qualifications

• Experience as Workshop Controller or similar role.
• Strong leadership to supervise Technicians & Apprentices.
• Ability to prioritise workload and meet targets.

Responsibilities

• Ensure working practices comply with company, DVSA, health & safety and OEM policy.
• Oversee service and repair work to ensure quality and timeliness.
• Support Technicians during repairs and provide technical guidance.
• Maintain relationships with vehicle manufacturers for high standards.
• Schedule work to meet customer needs and workshop targets.
• Prepare and review technical reports as needed.

Job description

Lookers Motor Group Limited in St Helens is seeking an experienced Workshop Controller to lead the Aftersales team at the St Helens Vauxhall dealership. You will supervise Technicians and Apprentices, prioritise daily workload, and ensure high-quality service and repairs.

You will report to the Aftersales Manager and have access to brand-specific training to progress within the motor trade. The role runs 42 hours per week (Mon-Fri 08:00-18:00) with a competitive basic plus OTE.