Workshop Controller

R. H. COMMERCIAL VEHICLES LTD; United Kingdom; Remote; GBP 71,635,000 - 77,146,000; Full time

Benefits offered by this job

Leadership opportunity

25 days holiday + bank holidays

Death in Service policy

Enhanced maternity pay

Enhanced paternity pay

Holiday sell-back

Job summary

RH Commercial Vehicles Ltd. in Northampton is seeking an experienced Workshop Controller to lead a busy HGV workshop, drive efficiency and maintain high service standards.

You will manage a team of technicians, coordinate workloads and ensure safety, quality and on-time delivery while supporting continuous improvement and professional development.

Qualifications

• Leadership and communication abilities essential.
• Strong organisational skills and ability to work under pressure.

Responsibilities

• Lead a team of HGV Technicians and allocate workloads to meet deadlines.
• Oversee daily workshop operations ensuring safety and housekeeping standards.
• Ensure repairs exceed manufacturer and VOSA standards.
• Provide customers with progress updates and resolve issues effectively.
• Maintain up-to-date product knowledge and attend training as needed.

Skills

Leadership

Communication

Organisational skills

Team motivation

Education

City and Guilds / NVQ Level 3 in Heavy Vehicle Repair and Maintenance

Tools

My Check

Workshop management systems

Job description

Workshop Controller

HGV Workshop Controller – Lead with Vision, Inspire Success, and Drive Outstanding Performance

• Location:Northampton
• Salary:From £25.39 an hour competitive salary + overtime, shift allowance, and bonus opportunities
• Hours:Full time/ Permanent. Minimum 45 hours a week

Are you an experienced HGV Technician, Supervisor or leader looking to take your career to the next level?

We are seeking a proactive and motivated Workshop Controller to join our dynamic team at RH Commercial Vehicles. This is an exciting opportunity for a skilled individual to lead our busy workshop, ensuring efficiency, high-quality service, and a positive team environment.

Why Choose Us?

• Leadership Opportunity:Take charge and lead a talented team of technicians and boost your career experience.
• 25 Days Holiday + Bank Holidays.We’re all about ensuring our team achieves the best work-life balance. It boosts mental health and increases motivation.
• Death in Service Policy.Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
• Enhanced Maternity Pay.Welcoming a child into the family is an important milestone. Therefore, we offer enhanced maternity pay so you can focus on your time with your family.
• Enhanced Paternity Pay.Welcoming a child into the family is an important milestone. Therefore, we offer enhanced paternity pay so you can focus on your time with your family.
• Holiday Sell Back:Not going to use all your time off? We offer a holiday sell-back scheme so if you don’t use it, you won’t lose out on the pay.
• Annual Tooling Scheme:Tools aren’t cheap! That’s why every tech receives £1,500 a year in vouchers for the essential tools they need to perform.
• Competitive Pay:Enjoy a great salary with overtime opportunities
• Career Progression:Unlock new opportunities with leadership training and professional development.
• Boost your health:Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
• Extra Benefits!Enjoy designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.
• AND MORE

The Challenge

As a Workshop Controller, you will have the following key responsibilities…

Leadership & Coordination:

• Lead a team of HGV Technicians, allocating workloads and ensuring deadlines are met
• Enhance team performance

Workshop Management:

• Oversee daily operations, ensuring compliance with safety and housekeeping standards.

Quality Assurance:

• Ensure all repairs exceed manufacturer and VOSA standards
• Conduct quality control checks and address issues promptly to minimise downtime.

Communications & Customer Service

• Collaborate with technicians and Service Reception to confirm job specs and timelines.
• Provide customers with progress updates and resolve issues effectively.

Technical Expertise:

• Perform maintenance, repairs, fault diagnosis, and MOT preparations to high standards.

Performance & Stock Management:

• Monitor technician productivity and approve My Check inspections.
• Manage tools, inventory, and parts ordering.

Training & Development

• Maintain up-to-date product knowledge and attend training as needed.

The Day to Day

Monday – Friday: 08:00 – 17:30

What we're looking for

• City and Guilds / NVQ Level 3 or equivalent, in Heavy Vehicle Repair and Maintenance.
• Proven experience as an HGV Technician with a solid understanding of HGV Mechanics and dealership experience.
• Proven experience in a supervisory or Workshop Controller role
• Excellent leadership and communication skills with the ability to motivate a team
• Strong organisational skills and the ability to thrive under pressure in a fast-paced environment
• Up to date knowledge of HGV maintenance, diagnostics, and safety regulations
• Proficiency with workshop management systems and basic IT skills

You’ll really hit the ground running if you have...

• Previous experience with Renault Trucks and Isuzu Truck product
• Experience using My Check
• An HGV License (not essential)

Who are RH Commercial Vehicles?

With 40 years of expertise in the commercial vehicle industry, we’re the go-to people for all things trucks and vans. As an official Renault Trucks and Isuzu Trucks dealer, we operate from six sites across the East Midlands, delivering top-tier service to our customers every day.

At the heart of our business is our energetic, professional workshop team, and we’re looking for a talented individual ready to accelerate their career to join our Northampton site. Here you’ll support a professional crew that keeps the UK’s trucks rolling.

Equal Opportunities Statement

We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. We welcome applications from all qualified individuals regardless of protected characteristics. Adjustments for applicants with disabilities are available on request.

AI Screening

Due to the high volume of applications we receive, we use AI‑assisted tools to support our initial candidate screening process. All decisions are reviewed by our recruitment team to ensure fairness, consistency, and alignment with our selection criteria.

Ready to Apply?

If you want to take the next step in your career, get in touch with us today. To discuss the role, please contact Grace Pells on 01159 865 990.