Workshop Controller

Days Fleet; Swansea; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

6.2 weeks annual leave

Contributory pension

Life Assurance

Staff discounts

Free on-site parking

Cycle to work

Employee assistance helpline

Job summary

Day’s Motor Group is seeking a Workshop Controller at Days Ford, Garngoch Swansea, to ensure exceptional customer satisfaction and to coordinate service and repair of vehicles in the workshop.

The role involves road testing, quality control checks, and close collaboration with the Service Manager and Service Advisors to keep customers updated. A keen eye for detail and the ability to work under pressure are essential.

Qualifications

• Experience supervising a workshop team and coordinating technicians.
• Ability to road test vehicles and perform quality checks on repairs.
• Excellent attention to detail to ensure high standards and smooth workflow.

Responsibilities

• Road test vehicles as required and perform quality control checks.
• Supervise technicians to ensure work is completed to high standard.
• Coordinate with Service Advisors to keep customers updated on progress.
• Assist with day-to-day scheduling and running of the workshop.

Skills

Team leadership

Road testing

Quality control

Attention to detail

Job description

We are looking for a Workshop Controller to join our team at Days Ford, Garngoch Swansea, to ensure exceptional customer satisfaction at all times and co-ordinate and assist in the service and repair of all motor vehicles coming through the workshop.

.

About the role

.

You will be required to road test vehicles, carry out Quality Control checks and maintain the integrity of all manufacturer product information.

.

You will work closely with the Service Manager on the day-to-day scheduling and running of the workshop. You will require a keen attention to detail, and be able to work accurately at all times, with the ability to work under pressure. You will be tasked with supervising a team of Technicians to make sure the work is done to a high standard, It will be your role to make sure the vehicle goes through the workshop in a seamless manner while liaising with the Service Advisors who can keep the customer fully up to date.

.

This is an exciting opportunity to join one of the South Wales largest family run dealer groups. We provide an excellent working environment with progressive and supportive career opportunities. As a family-run business, we are committed to our staff’s well-being, and we will recognise and reward your hard work, loyalty, and commitment to both our customers and your colleagues.

.

Why Day’s Motor Group?

.

Since its inception in 1926 Day’s continues to be a family run business that has been at the forefront of change and innovation receiving many awards from both the manufacturers and other external bodies.

.

Undoubtedly the commitment and enthusiasm displayed by all our staff has contributed significantly to our success. Our focus for the future is to maintain this culture of continuous development to the benefit of our customers, our company, and our employees.

.

As an Investor in People since 1995, we are passionate about continuing to build an environment where everyone feels valued, appreciated, and able to reach their full potential.

.

We believe that there is strength in diversity, and to further this we acknowledge that equality and inclusion are fundamental aspects of human life and a necessity for general wellbeing. At Day’s we work continually to ensure that all our premises are welcoming and safe for everyone to be able to be their true self, and that we interact respectfully and collaboratively by showing that we care.

.

Employee benefits:

.

• 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours
• Long service annual leave awards
• Contributory pension scheme *
• Life Assurance (death in service) *
• Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
• Friends and Family discounted leasing
• Free on-site parking
• Cycle to work schemes
• Free and confidential access to BEN, employee assistance helpline available 24/7.
• Development opportunities within Days Motor Group

.

* Eligibility after qualifying period of continuous service

.

Day's takes great pride in its achievements, attributing its success to the fundamental principles that underpin our Core Values . These values act as the guiding principles for all business interactions, and we firmly believe they are integral to upholding our high standards.

Without exception, we warmly welcome applications from people from all walks of life, who have the required skills and attributes. Should you need any assistance in relation to any aspect of our recruitment process, please don’t hesitate to contact us at [e-mail]