Workshop Controller

Holt Automotive Recruitment; Stockport; On-site; GBP 31,000 - 40,000; Full time

Job summary

A main dealership in Stockport is seeking a Workshop Controller to oversee workshop operations. This role requires strong leadership and communication skills, with responsibilities including managing technician efficiency, documentation, and upselling services. The ideal candidate will have main dealer experience and a passion for delivering high-quality service.

Qualifications

• Excellent communicator and service professional.
• Experience in main dealer Service Department.
• Ability to cope under pressure and provide exceptional service.

Responsibilities

• Responsible for efficiency and utilization of technicians.
• Ensure accurate processing of job cards and documentation.
• Allocate jobs to technicians based on suitability.

Skills

Communication

Leadership

Efficiency Management

Job description

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Our client, a main dealership in Stockport has a fantastic opportunity for a Workshop Controller to join their busy workshop, working for luxury prestige main dealership.

Basic salary £31,200 plus £4000
Working hours 8:30am to 5:30pm Monday to Friday
Saturdays every other 8:30am to 12:30pm

Workshop Controller Key Responsibilities:

• Responsible for the efficiency and utilization of technicians
• Ensuring the successful distribution of job cards through the workshop
• All related administration is completed to an accurate standard
• Ensure accurate & timely processing of all “job card write-ups” and job completion status on DMS
• Pass all completed jobs to service costing/warranty/administration for invoicing whilst ensuring all work hours expended have been documented
• Operate the workshop loading system, allocating jobs to the Technicians who are most suitable
• Upsell to customers when appropriate and enjoy hitting both personal and department targets

Minimum Requirements as a Workshop Controller:

• Be a true service professional who is an excellent communicator and leader who has a desire to build a career with this well-respected dealer group and world-renowned brand
• Experienced Workshop Controller with an outgoing professional manner who copes well under pressure and provides a service of excellence
• You will need to have experience gained in a main dealer Service Department