Bodyshop Workshop Controller

Sytner Group; Sheffield; On-site; GBP 30,000 - 45,000; Full time

Job summary

Sytner Group is seeking a Bodyshop Controller for their Sheffield location. This full-time role involves leading a team to ensure the highest service levels while managing productivity and customer interactions. The ideal candidate will have experience in Bodyshop operations and insurance claims, bringing a sales-oriented mindset to the position. Competitive benefits and a supportive work environment are offered to help employees achieve their potential.

Benefits

Enhanced Holiday Entitlement

Industry-leading Maternity, Paternity and Adoption Pay

Recognition of Long Service

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Paid voluntary/community work

Qualifications

• Experience in managing a Bodyshop and insurance claims is essential.
• Sales-focused, ideally Audatex and VDA accredited.
• Working knowledge of Audatex Enterprise would be advantageous.

Responsibilities

• Lead a team to enhance customer satisfaction and operational efficiency.
• Handle internal and external customer interactions.
• Ensure productivity and efficiency in the Bodyshop department.

Skills

Leadership

Customer Service

Sales Focused

Tools

Audatex

Body Management System

Job description

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An exciting and rare opportunity has arisen to join our fantastic team at Sytner BMW Sheffield as a Bodyshop Controller.

As a Sytner Bodyshop Controller you will lead a fantastic team in delighting our customers and getting it right the first time. You will be responsible for the productivity and efficiency of the Bodyshop department. You will also be handling and dealing with our customers both internal and external.

Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Experience and understanding in all aspects of running a Bodyshop and Insurance claims are essential therefore you will already hold a similar position in the motor industry.

This is a sales-focused role that would suit a forward-thinking, people orientated person, andideally be Audatex and VDA accredited but NOT essential.

Working knowledge of Audatex Enterprise and Body Management System would be an advantage.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Recognition of Long Service every years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.