Workshop Controller

Howard James Recruitment Consultancy Ltd; Northwich; On-site; GBP 26,000 - 38,000; Full time

Job summary

Howard James Recruitment is supporting our client in Cheshire to recruit an experienced Workshop Controller. This hands-on role coordinates a varied workshop operation and ensures work progresses safely and to the required standard.

You'll manage day-to-day flow across specialist workshop areas, coordinate technicians, and act as the link between workshop and Service Advisors on the floor, not in a desk-based role.

Qualifications

• Experience as Workshop Controller or similar supervisory role.
• Experience coordinating technicians.
• Understanding of workshop operations, productivity and efficiency.
• Strong organisational and communication skills.
• Ability to motivate people and manage performance.
• Good understanding of workplace health and safety.
• Proactive approach to identifying and resolving problems.
• Ability to prioritise workloads and respond to changing demands.
• Experience in caravan, motorhome, automotive or similar service/workshop environment.
• Full driving licence required.

Responsibilities

• Coordinate technicians and allocate workloads across workshop areas.
• Monitor job progress, identify delays and bottlenecks, and take action to keep work moving.
• Monitor and improve workshop productivity and efficiency.
• Motivate technicians, manage performance and support the achievement of performance targets.
• Ensure technicians have the information, parts and resources required to complete their work.
• Coordinate the movement of vehicles around the site.
• Maintain clear communication between technicians and Service Advisors, ensuring issues, delays and additional requirements are shared promptly.
• Monitor workshop health and safety, including PPE, safe working practices, housekeeping and access routes.
• Identify and address hazards or unsafe practices to help maintain a safe environment for staff, customers and visitors.

Skills

Workshop Controller experience

Team coordination

Strong communication

Safety aware

Job description

Howard James Recruitment is supporting our client with the appointment of an experienced Workshop Controller in the Cheshire area. This is a hands-on position with responsibility for coordinating a varied workshop operation and ensuring work progresses safely, efficiently and to the required standard.

The Role

Working across multiple specialist workshop areas within the leisure vehicle sector, you will manage the day-to-day flow of work, coordinate technicians and act as a key link between the workshop and Service Advisors. This is an active role on the workshop floor rather than a desk-based management position.

Key Responsibilities

• Coordinate technicians and allocate workloads across different workshop areas.
• Monitor job progress, identify delays and bottlenecks, and take action to keep work moving.
• Monitor and improve workshop productivity and efficiency.
• Motivate technicians, manage performance and support the achievement of performance targets.
• Ensure technicians have the information, parts and resources required to complete their work.
• Coordinate the movement of vehicles around the site.
• Maintain clear communication between technicians and Service Advisors, ensuring issues, delays and additional requirements are shared promptly.
• Monitor workshop health and safety, including PPE, safe working practices, housekeeping and access routes.
• Identify and address hazards or unsafe practices to help maintain a safe environment for staff, customers and visitors.

About You

• Previous experience as a Workshop Controller or in a similar workshop supervisory or management role.
• Experience managing or coordinating technicians.
• A sound understanding of workshop operations, productivity and efficiency.
• Strong organisational and communication skills.
• The confidence to motivate people and manage performance.
• A good understanding of workplace health and safety.
• A proactive approach to identifying and resolving problems.
• The ability to prioritise workloads and respond effectively to changing demands.
• Experience in a caravan, motorhome, automotive or similar service or workshop environment.
• A full driving licence, as the role involves regularly moving vehicles around the site.