Workshop Controller

Vertu Motors plc; Nelson; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

25 days holiday

Ongoing training and career pathways

Rewards platform with discounts

Preferential service rates

Colleague car purchase scheme

Share incentive scheme

Pension contributions

Family-friendly policies

Job summary

Vertu Land Rover Nelson is seeking a Workshop Controller to lead a busy service operation, delivering excellent customer service and efficient workshop flow. You will plan and allocate jobs to technicians, mentor your team, monitor progress to meet deadlines, and coordinate priorities with the service department; a full UK driving licence is essential.

Join a high-performing team with ongoing development opportunities and a competitive package including a £38,000 basic salary and real earning

Qualifications

• Experience as Workshop Controller.
• Strong leadership and organisational skills.
• Clear, respectful communication with diverse people.
• A full, valid UK driving licence.

Responsibilities

• Plan and allocate jobs to technicians to optimise time, resources and customer satisfaction.
• Support and mentor your team to maintain high standards of work and productivity.
• Monitor job progress and deadlines without compromising quality.
• Communicate effectively with the service team to coordinate priorities and workflow.

Skills

Leadership

Organisational skills

Communication

Full UK driving licence

Job description

Vertu Land Rover Nelson

Ready to take the next step in your career?Join our high-performing team at Vertu Land Rover Nelson, as a Workshop Controller where your skills, leadership, and attention to detail will be valued and supported.

We’re offering a£38,000 basic salarywithOTE up to £43,000, plus a comprehensive benefits package and ongoing development opportunities.

About the Role:

As Workshop Controller, you’ll play a vital role in the daily operation of a very busy and successful dealership.

Our team consistently achieves excellent Net Promoter Scores (NPS) and is recognised for delivering exceptional customer service, reflecting our commitment to excellence in every aspect of the customer journey.

Key responsibilities include:

• Planning and allocating jobs to technicians to optimise time, resources, and customer satisfaction.
• Supporting and mentoring your team to ensure high standards of work and productivity.
• Monitoring job progress and ensuring deadlines are met without compromising quality.
• Communicating effectively with the service team to coordinate priorities and workflow.

What We’re Looking For:

• Experience as a Workshop Controller
• Strong leadership and organisational skills
• Ability to communicate clearly and respectfully with people from all backgrounds
• A full, valid UK driving licence.

What You Can Expect in Return:

At Vertu Motors, we are committed to investing in our people and fostering a workplace where everyone can grow, succeed, and feel part of something great.

• 25 days holiday rising with length of service, plus bank holidays
• Ongoing training and clear career development pathways
• Access to a colleague rewards platform with cashback and retail discounts
• Preferential service rates
• Colleague car purchase scheme
• Share Incentive Scheme
• Pension contributions
• Enhanced maternity, paternity, and family-friendly policies