Lead Workshop Controller — Drive Team & Service Quality

Vertu Motors plc; Nelson; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

25 days holiday

Ongoing training and career pathways

Rewards platform with discounts

Preferential service rates

Colleague car purchase scheme

Share incentive scheme

Pension contributions

Family-friendly policies

Job summary

Vertu Land Rover Nelson is seeking a Workshop Controller to lead a busy service operation, delivering excellent customer service and efficient workshop flow. You will plan and allocate jobs to technicians, mentor your team, monitor progress to meet deadlines, and coordinate priorities with the service department; a full UK driving licence is essential.

Join a high-performing team with ongoing development opportunities and a competitive package including a £38,000 basic salary and real earning

Qualifications

• Experience as Workshop Controller.
• Strong leadership and organisational skills.
• Clear, respectful communication with diverse people.
• A full, valid UK driving licence.

Responsibilities

• Plan and allocate jobs to technicians to optimise time, resources and customer satisfaction.
• Support and mentor your team to maintain high standards of work and productivity.
• Monitor job progress and deadlines without compromising quality.
• Communicate effectively with the service team to coordinate priorities and workflow.

Skills

Leadership

Organisational skills

Communication

Full UK driving licence

Job description

Vertu Land Rover Nelson is seeking a Workshop Controller to lead a busy service operation, delivering excellent customer service and efficient workshop flow. You will plan and allocate jobs to technicians, mentor your team, monitor progress to meet deadlines, and coordinate priorities with the service department; a full UK driving licence is essential.

Join a high-performing team with ongoing development opportunities and a competitive package including a £38,000 basic salary and real earning