Workshop Controller

E3 Recruitment; Ilford; Presencial; GBP 50 000 - 61 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

31 days holiday

Permanent position

No weekend work

Stable engineering business

Resumo da oferta

E3 Recruitment is seeking a Workshop Controller in Purfleet, Essex. This permanent, days-based role centers on coordinating workshop and field engineers to ensure servicing, repairs and breakdowns are completed efficiently.

You will lead planning, scheduling and prioritisation, liaising with customers and internal teams to maintain smooth operations and high engagement. A strong, hands-on engineering background is preferred.

Qualificações

• Experience coordinating engineers or field service teams.
• Strong organisational and communication abilities in a technical setting.
• Ability to prioritise tasks in a busy workshop environment.

Responsabilidades

• Plan and allocate work to workshop and mobile engineers.
• Coordinate servicing, repairs, breakdowns and emergency call-outs.
• Manage work schedules and adapt to changing priorities.
• Keep customers updated on job progress and completion times.
• Coordinate vehicle/equipment collections and deliveries.
• Maintain accurate job, quotation and parts records.
• Liaise with engineers, customers, suppliers and internal departments.
• Help maximise workshop efficiency and engineer utilisation.

Conhecimentos

Organisational skills

Communication skills

Team coordination

Descrição da oferta de emprego

Up to £55,000 , DOE Purfleet , Essex, Permanent.Monday-Friday, 6:00am-3:30pm , 31 Days Holiday Increased Entitlement with Service

An excellent opportunity has arisen for an experienced Workshop Controller to join a successful and growing specialist engineering business.

This is a varied, hands-on role where you'll be at the heart of a busy workshop and field service operation, coordinating engineers, managing customer requirements and ensuring servicing, repairs and breakdowns are completed efficiently.

Benefits of the Workshop Controller opportunity:

• Salary up to £55,000 DOE
• 31 days holiday, increasing with service
• Permanent position
• No regular weekend working
• Stable, established engineering business
• Varied role with real responsibility and autonomy

As Workshop Controller you will:

• Plan and allocate work to workshop and mobile engineers.
• Coordinate servicing, repairs, breakdowns and emergency call-outs.
• Manage work schedules and react to changing priorities.
• Keep customers updated on job progress and completion times.
• Coordinate vehicle/equipment collections and deliveries.
• Maintain accurate job, quotation and parts records.
• Liaise with engineers, customers, suppliers and internal departments.
• Help maximise workshop efficiency and engineer utilisation.

We would welcome people to apply that have:

Previous experience as a Workshop Coordinator, Service Coordinator, Workshop Controller, Service Controller or Engineering Planner would be ideal.

Strong organisation and communication skills, alongside experience within a technical environment such as:

Work experience within HGVs, Commercial Vehicles, Cranes , Hydraulics, Plant, Lifting Equipment , Heavy Engineering | Field Service

Confident managing engineers and customers, comfortable making decisions and able to keep things moving in a busy engineering environment.