Workshop Controller

E3 Recruitment; Purfleet-on-Thames; On-site; GBP 33,000 - 55,000; Full time

Benefits offered by this job

Salary up to £55,000

31 days holiday

Permanent position

No weekend work

Autonomy

Job summary

E3 Recruitment has an exciting opportunity in Purfleet, Essex for an experienced Workshop Controller on a permanent basis. The role runs Monday-Friday, 6:00am-3:30pm in a busy workshop and field service operation, coordinating engineers and ensuring servicing, repairs and breakdowns are completed efficiently.

You will plan workloads, manage customer requirements, keep accurate records and liaise with engineers, customers and suppliers to maximise workshop efficiency and engineer utilisation.

Qualifications

• Experience as a Workshop Coordinator, Service Coordinator, or Engineering Planner.
• Strong organisation and communication skills.
• Experience in heavy engineering environments (HGVs, cranes, hydraulics).

Responsibilities

• Plan and allocate work to workshop and mobile engineers.
• Coordinate servicing, repairs, breakdowns and emergency call-outs.
• Manage work schedules and respond to changing priorities.
• Keep customers updated on job progress and completion times.
• Coordinate vehicle/equipment collections and deliveries.
• Maintain accurate job, quotation and parts records.
• Liaise with engineers, customers, suppliers and internal departments.
• Help maximise workshop efficiency and engineer utilisation.

Skills

Organisation

Communication

Coordination

Engineering experience

Job description

Up to £55,000 , DOE Purfleet , Essex, Permanent. Monday-Friday, 6:00am-3:30pm , 31 Days Holiday Increased Entitlement with Service

An excellent opportunity has arisen for an experienced Workshop Controller to join a successful and growing specialist engineering business.

This is a varied, hands-on role where you’ll be at the heart of a busy workshop and field service operation, coordinating engineers, managing customer requirements and ensuring servicing, repairs and breakdowns are completed efficiently.

Benefits of the Workshop Controller opportunity:

• Salary up to £55,000 DOE
• 31 days holiday, increasing with service
• Permanent position
• No regular weekend working
• Stable, established engineering business
• Varied role with real responsibility and autonomy

As Workshop Controller you will:

• Plan and allocate work to workshop and mobile engineers.
• Coordinate servicing, repairs, breakdowns and emergency call-outs.
• Manage work schedules and react to changing priorities.
• Keep customers updated on job progress and completion times.
• Coordinate vehicle/equipment collections and deliveries.
• Maintain accurate job, quotation and parts records.
• Liaise with engineers, customers, suppliers and internal departments.
• Help maximise workshop efficiency and engineer utilisation.

We would welcome people to apply that have:

Previous experience as a Workshop Coordinator, Service Coordinator, Workshop Controller, Service Controller or Engineering Planner would be ideal.

Strong organisation and communication skills, alongside experience within a technical environment such as:

Work experience within HGVs, Commercial Vehicles, Cranes , Hydraulics, Plant, Lifting Equipment , Heavy Engineering | Field Service

Confident managing engineers and customers, comfortable making decisions and able to keep things moving in a busy engineering environment.