Workshop Controller

Jago Consultants; Canterbury; Presencial; GBP 32.000 - 40.000; Jornada completa

Descripción de la vacante

Jago Consultants are recruiting a Workshop Controller for a Canterbury area dealership. You will manage a busy workshop, issuing work to Technicians and coordinating tooling, equipment, and Health & Safety to ensure smooth daily operations.

The ideal candidate has previous Workshop Controller or Service Manager experience, a full driving licence, and is IT literate with Kerridge knowledge as a distinct advantage. OTE £36K+ per annum.

Formación

• Ideally previous experience as Workshop Controller or Service Manager.
• Confident with workshop processes and how to get the best from a team.
• Full driving licence. Any endorsements must be notified.
• IT literate. Kerridge knowledge would be a distinct advantage.
• Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s

Responsabilidades

• To issue work to technicians while considering loading and customer commitments.
• Ensure workshop processes meet guidelines for retail, internal and warranty procedures.
• Oversee issuing and progressing of Sales Department preparation work.
• Provide information on progress and flag concerns to protect customer satisfaction.
• Maintain Health and Safety compliance and oversight.

Conocimientos

Numerical skills

Administrative skills

IT literacy

Herramientas

Kerridge

Descripción del empleo

Workshop Controller – Canterbury area required! OTE £36K+

Our client is a main dealership looking to recruit an experienced Workshop Controller to join their busy site.

Workshop Controller Role:

You will have a busy and thriving workshop to manage on a daily basis, overseeing of Technicians. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.

Workshop Controller – Key role:

• To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
• Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
• To ensure all work is issued in the most efficient manner
• To oversee issuing and progressing of Sales Department preparation work
• Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
• A comprehensive and thorough understanding of Health and Safety Legislation.

Workshop Controller- Requirements:

• Ideally previous experience of working as a Workshop Controller or Service Manager
• To be confident, with a strong understanding of workshop processes and how to get the best from a team.
• Full driving licence. Any endorsements must be notified
• IT literate. Kerridge knowledge would be a distinct advantage
• Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s