Workplace Team Leader

Ampa - Legal & Professional Services; Nottingham; On-site; GBP 42,000 - 62,000; Full time

Job summary

Ampa Group is seeking a confident, hands-on Workplace Team Leader to own operations across multiple locations. You will lead a multi-disciplinary team and ensure safe, seamless, and professional environments for colleagues and clients.

You will manage budgets (OPEX/CAPEX), drive process improvements, and oversee front-of-house services, with a focus on delivering outstanding experiences and maintaining high safety standards.

Qualifications

• 5+ years’ experience managing Workplace/Facilities operations in a similar environment — professional services is essential.

Responsibilities

• Lead and inspire a multi-disciplinary Workplace team
• Deliver exceptional service to clients, visitors and colleagues
• Manage contractors, suppliers and SLAs, driving performance and value
• Own OPEX and CAPEX budgets, including forecasting and financial control
• Lead projects, moves and workplace change from start to finish
• Oversee reception, post room, meeting spaces, catering, security and cleaning
• Take ownership of Health & Safety, compliance and business continuity
• Identify opportunities to improve processes, reduce risk and increase efficiency
• Partner with senior stakeholders to turn strategy into real operational results

Skills

Leadership

Stakeholder management

Budgeting

Contractor management

Health & safety

Project delivery

Communication

Organisational skills

Hands-on leadership

Tools

Microsoft Office 365

Teams

Job description

Workplace Team Leader 37 hours per week | 07:00–19:00 | Reporting to the Workplace Regional Manager

37 hours per week | 07:00–19:00 | Reporting to the Workplace Regional Manager This is more than a day-to-day Workplace role. We’re looking for a confident, hands‑on leader to take ownership of Workplace operations across our locations, bringing together front of house, building services, print/post and reprographics to deliver an outstanding experience for our people, clients and visitors.

What you will be doing: You’ll be the person making sure the workplace is safe, seamless, professional and ready to perform.

You’ll:

• Lead and inspire a multi-disciplinary Workplace team
• Deliver exceptional service to clients, visitors and colleagues
• Manage contractors, suppliers and SLAs, driving performance and value
• Own OPEX and CAPEX budgets, including forecasting and financial control
• Lead projects, moves and workplace change from start to finish
• Oversee reception, post room, meeting spaces, catering, security and cleaning
• Take ownership of Health & Safety, compliance and business continuity
• Identify opportunities to improve processes, reduce risk and increase efficiency
• Partner with senior stakeholders to turn strategy into real operational results

What you will need:

• 5+ years’ experience managing Workplace/Facilities operations in a similar environment — professional services is essential.
• Strong Workplace Management experience within a commercial building.
• Experience managing Front of House operations, ideally within professional services.
• Experience leading and managing teams, including a multi‑disciplinary operation.
• Strong understanding of Health & Safety, statutory compliance and risk assessments.
• Experience managing budgets (OPEX/CAPEX) and financial control.
• Strong supplier and contractor management experience, including SLAs and performance.
• Experience delivering projects, change and continuous improvement.
• Excellent communication and stakeholder management skills.
• Highly organised, able to prioritise and manage multiple things at once.
• A hands‑on, proactive “can-do” attitude — someone who will get involved operationally rather than just manage from a distance.
• Comfortable working in a fast‑paced, high‑pressure environment and dealing with issues quickly.
• Strong Microsoft Office 365 / Teams skills.

Benefits, Agile Working And Additional Information

We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it. We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.

Additional Information

Want to find more about our amazing benefits? Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward. Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

About Ampa Group

Join Ampa Group – the house of brands reshaping legal and professional services. Ampa Group is the name behind leading brands like Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and more. We bring them together through shared culture, infrastructure and career opportunities - giving our people the freedom to grow, explore and make an impact across a family of ambitious brands. We believe in the power of &. Corporate & human, purposeful & profitable, ambitious & inclusive. With empowered working, genuine flexibility, and award‑winning development, we back our people to do their best work in the way that works for them. You’ll find real collaboration here, not just words. Access to multi‑brand experiences, diverse expertise, modern tech, and a culture that encourages you to think boldly, be yourself, and shape a career that excites you. Ready to unlock your potential for good? Join Ampa Group and be part of what comes next.