Workplace Services Manager

Huntress; City of Westminster; On-site; GBP 39,000 - 65,000; Full time

Job summary

Huntress in Central London is seeking a Workplace Services Manager to lead a team of seven across mailroom, logistics, reprographics, records management and floor support, ensuring smooth daily operations.

You will manage external suppliers and service contracts, coordinate property services including maintenance, cleaning and security, and drive Health & Safety initiatives with risk assessments and compliance audits.

Qualifications

• Experience in Workplace Services, Facilities or Operations management.
• Previous team management and line-management experience.
• Experience within legal or professional services.
• Strong people-management and leadership skills.
• Experience managing internal teams and outsourced suppliers.
• Strong supplier and contract management experience.
• In-depth knowledge of Health & Safety and compliance.
• IOSH or NEBOSH qualification.
• Ability to manage multiple priorities in a fast-paced professional environment.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead a team of seven across mailroom, logistics, reprographics, records management and floor support.
• Oversee mailroom, logistics, reprographics, records management and floor support.
• Managing external suppliers, contractors and service contracts.
• Supporting property and facilities services, including maintenance, cleaning and security.
• Taking the lead on Health & Safety, including risk assessments, fire safety, DSE, incident reporting and compliance audits.
• Developing and maintaining H&S policies, procedures and emergency plans.
• Coordinating the Health & Safety Committee and driving a strong safety culture.
• Supporting office moves, refurbishments and workplace transformation projects.
• Managing supplier performance, budgets, tendering and contract negotiations.
• Ensuring excellent service delivery and continuity across the firm's offices.
• Working closely with senior stakeholders across Workplace, IT, Property and Facilities.
• Occasionally travelling to the firm's Mayfair and Oxford offices to support workplace operations and services.

Skills

Team leadership

People management

Stakeholder management

Supplier management

Contract management

Health & Safety knowledge

Communication skills

Education

IOSH or NEBOSH qualification

Job description

Workplace Services Manager

Up to £65,000 | Central London | Permanent | 5 days office-based

What you'll be doing

• Leading, managing and developing a team of 7
• Overseeing mailroom, logistics, reprographics, records management and floor support
• Managing external suppliers, contractors and service contracts
• Supporting property and facilities services, including maintenance, cleaning and security
• Taking the lead on Health & Safety, including risk assessments, fire safety, DSE, incident reporting and compliance audits
• Developing and maintaining H&S policies, procedures and emergency plans
• Coordinating the Health & Safety Committee and driving a strong safety culture
• Supporting office moves, refurbishments and workplace transformation projects
• Managing supplier performance, budgets, tendering and contract negotiationsEnsuring excellent service delivery and continuity across the firm's offices
• Working closely with senior stakeholders across Workplace, IT, Property and Facilities
• Occasionally travelling to the firm's Mayfair and Oxford offices to support workplace operations and services

What we're looking for

• Experience in a Workplace Services, Facilities or Operations management role
• Previous team management and line-management experience
• Experience within legal or professional services
• Strong people-management and leadership skills
• Experience managing both internal teams and outsourced suppliers
• Strong supplier and contract management experience
• In-depth knowledge of Health & Safety and compliance
• IOSH or NEBOSH qualification
• Ability to manage multiple priorities in a fast-paced professional environment
• Excellent stakeholder management and communication skills

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.