Workplace Services & Facilities Coordinator

clydeco; Birmingham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Clyde & Co in Birmingham is seeking a proactive Workplace Services & Facilities Management Coordinator on a 12-month FTC. You will support office services, reception, meeting room management, security access, health and safety, and general admin to ensure a professional working environment.

As part of UK & ROI Facilities Management, you will coordinate onboarding, supplier interactions, and asset management while maintaining high service standards across multiple locations.

Responsibilities

• Proactively assist with the delivery of professional, efficient, and client-focused Workplace Services and Facilities Management support to the office.
• Act as an ambassador for Workplace Services, promoting a positive and professional working environment.
• Support day-to-day coordination of office services, including reception, hospitality, switchboard queries, staff welfare, and partner support.
• Oversee reception, meeting rooms, and communal areas to maintain high standards of presentation and functionality.
• Manage meeting room bookings through Condeco, ensuring layouts, equipment, and catering as requested.
• Coordinate security access passes with the building security provider.
• Ensure safety and security by following health and safety procedures and reporting incidents.
• Monitor stock levels of stationery, refreshments, and catering supplies within budget.
• Undertake administrative activities as part of the central administration team, including shared mailboxes.
• Assist with records management, filing, retrieval, organisation, and queries.
• Raise purchase orders and process invoices within delegated authority and budgets.
• Coordinate onboarding and offboarding to ensure equipment and assets are managed.
• Manage deliveries and verify goods against delivery notes and purchase orders.
• Coordinate office maintenance, schedule contractor visits, and liaise with reception teams.
• Provide administrative support to the UK & ROI Facilities Management team.
• Collect and report office attendance data for Birmingham, Guildford, and Bristol with validation checks.
• Maintain Fire Marshal and First Aider registers and ensure compliance with health and safety requirements.
• Conduct routine workplace inspections to meet operational, health, safety, and housekeeping standards.
• Support emergency response procedures and business continuity plans.
• Coordinate office moves, workspace changes, and desk set-ups including equipment and signage.
• Respond to facilities-related issues and incidents as required.
• Deliver exceptional service to internal and external clients and act as a trusted contact.
• Resolve day-to-day workplace queries with timely updates and practical solutions.
• Liaise between Workplace Services, Facilities Management, Legal Support, HR, IT, and Finance to improve service delivery.
• Build strong stakeholder relationships and identify opportunities to enhance employee and client experience.
• Work with colleagues to meet service standards and KPIs and demonstrate flexibility to support the wider business.
• Communicate effectively with managers and teams to ensure high service levels.
• Coordinate with contractors, suppliers, and building management teams to maintain professional operations.

Job description

Clyde & Co in Birmingham is seeking a proactive Workplace Services & Facilities Management Coordinator on a 12-month FTC. You will support office services, reception, meeting room management, security access, health and safety, and general admin to ensure a professional working environment.

As part of UK & ROI Facilities Management, you will coordinate onboarding, supplier interactions, and asset management while maintaining high service standards across multiple locations.