Workplace Host

Boden Group; Swansea; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Contract opportunity

Professional environment

Front-of-house experience

Job summary

Boden Group is seeking an experienced Workplace Host in Swansea to provide high-quality front-of-house support within a busy workplace environment.

Greet visitors, manage calls and emails, coordinate meeting rooms and basic AV, perform admin tasks and keep visitor logs, and ensure site security and health & safety procedures while working with facilities teams.

This is a contract opportunity offering £16.91 per hour for the right candidate with strong communication skills and basic IT proficiency.

Qualifications

• Experience in reception or customer service settings.
• Strong communication and interpersonal skills.
• Basic IT skills including email and calendar management.

Responsibilities

• Greet visitors and maintain a professional reception presence.
• Manage incoming calls, emails and general enquiries.
• Coordinate meeting rooms, room setups and basic AV requirements.
• Support administrative tasks, record keeping and visitor logs.
• Follow site security, access control and health and safety procedures.
• Work with facilities teams to support day-to-day site operations.

Skills

Front-of-house experience

Customer service

Verbal communication

Interpersonal skills

Organisation

Attention to detail

Tools

Email management

Calendar management

Job description

Are you an experienced receptionist or customer service professional looking for your next contract opportunity? A leading Facilities Management organisation is seeking a Workplace Host in Swansea to provide high-quality front-of-house support within a busy workplace environment.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

The Role As The Workplace Host, You’ll

• Greet and check in visitors, maintaining a professional reception presence.
• Manage incoming calls, emails and general enquiries.
• Coordinate meeting rooms, room setups and basic AV requirements.
• Support administrative tasks, record keeping and visitor logs.
• Follow site security, access control and health and safety procedures.
• Work closely with facilities teams to support smooth day-to-day site operations.

You To be successful, you’ll bring:

• Previous reception, front-of-house or customer service experience.
• Strong verbal communication and interpersonal skills.
• A professional and confident approach when dealing with visitors and colleagues.
• Basic IT skills, including email and calendar management.
• Good organisation and attention to detail.
• Previous Facilities Management or workplace experience would be advantageous.
• Right to work in the UK and availability for contract work.

What's in it for you?

• £16.91 per hour
• Contract opportunity
• Experience within a professional Facilities Management environment
• Customer-facing role within a busy workplace
• Opportunity to build further front-of-house and workplace experience