Workplace Hospitality & Events Manager

Aramark; Greater London; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Generous annual leave

Life assurance and pension

Benefits app with discounts and health

Cycle to work

Job summary

Aramark UK is seeking a Hospitality & Events Manager to lead the day-to-day workplace hospitality operation across multiple sites. You will oversee food, beverage and guest services, manage the hospitality team, and coordinate events and bookings to meet client standards.

The role requires strong leadership, excellent F&B knowledge and experience with booking systems, plus proficient IT skills. Generous benefits and a supportive, inclusive workplace are offered.

Qualifications

• Experience leading a food-led hospitality service in contract catering or corporate hospitality.
• Strong food and beverage knowledge, including ordering, stock control, storage and service standards.
• Experience using hospitality booking systems and maintaining accurate operational records.
• Confident day-to-day team leadership, organisation and customer service skills.
• Able to work calmly, make practical decisions and escalating appropriately.
• Good IT skills, including Microsoft Outlook, Word, Excel and Teams.

Responsibilities

• Lead the daily workplace hospitality operation and ensure requests are delivered accurately and on time.
• Maintain high standards of food presentation, service, cleanliness and guest experience.
• Keep hospitality areas, meeting rooms and service points ready for use.
• Support menus, seasonal activity and hospitality initiatives.
• Oversee hospitality bookings through approved client systems and confirm catering, guest and room requirements.
• Place approved food, beverage, consumable and equipment orders within agreed controls.
• Maintain appropriate stock levels, complete regular stock checks and rotate stock correctly.
• Monitor usage, wastage, shortages and discrepancies, taking action or escalating where required.
• Check deliveries for quantity, quality and accuracy and ensure goods are stored safely.
• Maintain accurate booking, ordering, stock and charging records.
• Coordinate routine workplace hospitality events and functions.
• Support the planning and delivery of larger, more complex or higher-profile events.
• Confirm catering, room, equipment and service requirements and complete pre-event checks.
• Support live delivery, resolve day-to-day issues and assist with service recovery.

Skills

Leadership

F&B knowledge

Booking systems

Customer service

IT skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

At Aramark we empower our people to create experiences that matter.

We share a passion for hospitality, it’s at the foundation of everything we do. Hospitality excellence is brought to life by our people every day.We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Job Description

Aramark UK are currently looking for a Hospitality & Events Manager to join our team working with our prestigious corporate client, who have six sites spanning across London, Bournemouth, Dublin, Edinburgh, and Luxemburg. Our client, a global financial institution with roots tracing back to 1799, is built on a core principle of delivering exceptional client service - and that’s exactly what we expect from you!

The Hospitality & Events Manager Lead the day-to-day workplace hospitality operation, ensuring food, beverage and hospitality services are delivered safely, professionally and to agreed client standards. The role leads the Hospitality Team Leader and hospitality colleagues, oversees bookings, ordering and stock, coordinates routine events and supports larger or more complex events under the guidance of the Hospitality Manager or General Manager.

Any offer is subject to client vetting.

• Generous annual leave that increases in line with service, with the opportunity to buy extra
• Life assurance and pension scheme
• Benefits app: access to 100s of discounts, free mortgage advice, cycle to work scheme, health cash plans, online GP appointments, and our Employee Assistance Programme

Key Responsibilities:

• Lead the daily workplace hospitality operation and ensure requests are delivered accurately and on time.
• Maintain high standards of food presentation, service, cleanliness and guest experience.
• Keep hospitality areas, meeting rooms and service points ready for use.
• Support menus, seasonal activity and hospitality initiatives.
• Oversee hospitality bookings through approved client systems and confirm catering, guest and room requirements.
• Place approved food, beverage, consumable and equipment orders within agreed controls.
• Maintain appropriate stock levels, complete regular stock checks and rotate stock correctly.
• Monitor usage, wastage, shortages and discrepancies, taking action or escalating where required.
• Check deliveries for quantity, quality and accuracy and ensure goods are stored safely.
• Maintain accurate booking, ordering, stock and charging records.
• Coordinate routine workplace hospitality events and functions.
• Support the planning and delivery of larger, more complex or higher-profile events.
• Confirm catering, room, equipment and service requirements and complete pre-event checks.
• Support live delivery, resolve day-to-day issues and assist with service recovery.

Qualifications

• Experience leading a food-led hospitality service in contract catering, corporate hospitality, hotels or a comparable environment.
• Strong food and beverage knowledge, including ordering, stock control, storage, wastage and service standards.
• Experience using hospitality booking systems and maintaining accurate operational records.
• Confident day-to-day team leadership, organisation and customer service skills.
• Able to work calmly, make practical decisions and escalating appropriately.
• Good IT skills, including Microsoft Outlook, Word, Excel and Teams.

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including referencesand an enhanced DBS checkin line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.