Hospitality Coordinator

Aramark; Gloucester; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Company pension scheme

Life assurance

MyStaffShop discounts and rewards

Training and development opportunities

Employee Assistance Programme

Diverse and inclusive workplace

Career progression opportunities

Job summary

Aramark is hiring a Hospitality Coordinator in Hartpury to join our team and deliver exceptional guest experiences. You will coordinate bookings, liaise with clients, and support the planning and delivery of meetings, conferences and events across the site.

Ideal candidates will have hospitality or customer service experience, strong organisational and communication skills, and be proficient with Microsoft Office.

Qualifications

• Experience in hospitality, events, catering, or customer service.
• Strong organisational and planning skills.
• Excellent communication and interpersonal abilities.
• Customer-focused with great attention to detail.
• Proficient with Microsoft Office and administrative systems.
• Able to manage multiple priorities in a fast-paced environment.
• Proactive and flexible approach to work.
• Experience coordinating events or hospitality services would be advantageous.

Responsibilities

• Coordinate hospitality and catering bookings across the site.
• Act as the key point of contact for hospitality enquiries and event requests.
• Liaise with clients to understand requirements and ensure expectations are met.
• Support the planning and delivery of meetings, conferences, functions, and special events.
• Work closely with catering and operational teams to ensure smooth service delivery.
• Monitor hospitality standards and ensure excellent customer service at all times.
• Assist with administrative duties, including booking systems, reporting and record keeping.
• Support stock control, ordering, and invoicing processes where required.
• Ensure compliance with food safety, health and safety, and company procedures.

Skills

Hospitality experience

Organisational skills

Communication skills

Customer service

Microsoft Office

Multi-tasking

Tools

Microsoft Office

Job description

Company Description

At Aramark we empower our people to create experiences that matter.

We share a passion for hospitality; it's at the foundation of everything we do. Hospitality excellence is brought to life by our people every day. We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Job Description

We are currently recruiting for an enthusiastic and highly organised Hospitality Coordinator to join our team in Hartpury. This is an exciting opportunity for someone with a passion for hospitality and customer service who enjoys coordinating events, supporting clients, and ensuring exceptional experiences are delivered every day.

What's in it for you?

• Full-time position working 35 hours per week
• Varied role working 5 days over 7
• Company pension scheme
• Life assurance
• MyStaffShop employee discounts and rewards platform
• Training and development opportunities
• Employee Assistance Programme
• A supportive and inclusive working environment
• Opportunities for career progression within Aramark

What you'll be doing

• Coordinating hospitality and catering bookings across the site
• Acting as the key point of contact for hospitality enquiries and event requests
• Liaising with clients to understand requirements and ensure expectations are met
• Supporting the planning and delivery of meetings, conferences, functions, and special events
• Working closely with catering and operational teams to ensure smooth service delivery
• Monitoring hospitality standards and ensuring excellent customer service at all times
• Assisting with administrative duties, including booking systems, reporting, and record keeping
• Supporting stock control, ordering, and invoicing processes where required
• Ensuring compliance with food safety, health and safety, and company procedures

Qualifications

What we're looking for

• Previous experience in hospitality, events, catering, or customer service
• Strong organisational and planning skills
• Excellent communication and interpersonal abilities
• A customer-focused approach with great attention to detail
• Confident using Microsoft Office and administrative systems
• Ability to manage multiple priorities in a fast-paced environment
• A proactive and flexible approach to work
• Experience coordinating events or hospitality services would be advantageous

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including references and an enhanced DBS check in line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team - [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.