Workplace Experience & Operations Lead

Linklaters LLP; City of Westminster; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Private Medical Insurance

Free on-site fitness centre

Free on-site GP service

Pension and flexible savings options

Income protection and life assurance

Holiday/leave enhancements

Job summary

Linklaters LLP is seeking an Operations Advisor – Workplace & Employee Experience to drive a seamless and engaging experience across our UK estate. You will join the Operations team to manage workplace services, supplier performance, reporting and improvement initiatives, balancing hands-on operations with long-term improvements.

You will analyse data, coordinate with suppliers on moves and space design, and support governance, financial processes and policy development to enhance how our spaces

Qualifications

• Experience in a workplace, facilities or office services role.
• Experience supporting supplier and contract management, including working directly with vendors.
• Strong reporting and data analysis skills, with the ability to turn information into clear insights.
• Experience updating drawings using CAD.
• Experience supporting financial processes such as purchase orders, invoicing and budget tracking.
• Strong organisation and attention to detail, with a proactive and collaborative approach.
• Genuine service-focused mindset and an interest in continuously improving the workplace experience.

Responsibilities

• Support the delivery of employee-facing workplace services across our UK estate.
• Take ownership of lower-tier service contracts, monitoring supplier performance and service quality.
• Work closely with suppliers, tracking performance against agreed standards and maintaining accurate records.
• Produce reporting and analysing data to generate workplace insights and identify opportunities to improve our services.
• Support financial processes, including purchase orders, invoices and budget and cost tracking.
• Help maintain governance frameworks to support consistent and compliant service delivery.
• Support workplace design and change initiatives, coordinating suppliers and activities while minimising disruption to the business.
• Help manage workplace environments and services, including wellbeing spaces, the Fitness Centre and artwork across the estate.
• Support workplace and building systems and maintaining information on platforms including Glider and BIM/Revit records.
• Manage workplace processes including storage, neighbourhood space allocations and drawing updates.
• Take ownership of workplace moves in line with our workplace principles.
• Support the ongoing development and implementation of workplace policies, processes and principles.

Skills

Experience in workplace facilities or

Supplier & contract management

Reporting & data analysis

Tools

CAD

Job description

Linklaters LLP is seeking an Operations Advisor – Workplace & Employee Experience to drive a seamless and engaging experience across our UK estate. You will join the Operations team to manage workplace services, supplier performance, reporting and improvement initiatives, balancing hands-on operations with long-term improvements.

You will analyse data, coordinate with suppliers on moves and space design, and support governance, financial processes and policy development to enhance how our spaces