Operations Advisor - Workplace Experience

1050 Linklaters Business Serv; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Health & Wellbeing

Private Medical Insurance

Free in‑house fitness centre and subs.

Free onsite GP service

Finance Pension and flexible savings

Income protection and life assurance

Mortgage advice and will-writing

Family & Lifestyle

Electric car and cycle to work schemes

Emergency family care

Additional holiday/birthday leave

Maternity/paternity/shared parental le

Travel insurance and season ticket

Sports & social clubs and networks

Job summary

Linklaters in the UK is seeking an Operations Advisor - Workplace & Employee Experience to deliver a seamless, engaging workplace across our UK estate. You’ll work within the Operations team on workplace services, supplier management, reporting and system improvements.

The role blends day-to-day facilities with projects, including data analysis, office moves, space design changes, and maintaining records in Glider and BIM/Revit.

Qualifications

• Experience in workplace, facilities or office services roles, ideally in a professional services or legal environment.
• Experience supporting supplier and contract management, including working directly with vendors and monitoring service performance.
• Strong reporting and data analysis skills, with the ability to turn information into clear, actionable insights.
• Experience updating drawings using CAD.
• Experience supporting financial processes such as purchase orders, invoicing and budget tracking.
• Proactive and collaborative approach with strong organisation and attention to detail.
• Genuine service‑focused mindset and interest in continuously improving the workplace experience.

Responsibilities

• Supporting the delivery of employee-facing workplace services across our UK estate.
• Taking ownership of lower-tier service contracts, monitoring supplier performance and service quality.
• Working closely with suppliers, tracking performance against agreed standards and maintaining accurate records.
• Producing reporting and analysing data to generate workplace insights and identify opportunities to improve our services.
• Supporting financial processes, including purchase orders, invoices and budget and cost tracking.
• Helping maintain governance frameworks to support consistent and compliant service delivery.
• Supporting workplace design and change initiatives, coordinating suppliers and activities while minimising disruption to the business.
• Helping manage workplace environments and services, including wellbeing spaces, the Fitness Centre and artwork across the estate.
• Supporting workplace and building systems and maintaining information on platforms including Glider and BIM/Revit records.
• Managing workplace processes including storage, neighbourhood space allocations and drawing updates.
• Taking ownership of workplace moves in line with our workplace principles.
• Supporting the ongoing development and implementation of workplace policies, processes and principles.

Skills

Workplace operations

Supplier management

Data analysis

CAD drawings

Budget tracking

Organizational skills

Tools

CAD

Glider

BIM/Revit

Job description

About us: Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind‑set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

The role

Are you passionate about creating workplaces that work brilliantly for the people who use them? We’re looking for an Operations Advisor - Workplace & Employee Experience to help deliver a seamless, engaging and effective workplace experience across our UK estate. Working within the Operations team, you’ll take a hands‑on role across workplace services, supplier management, reporting, systems and improvement initiatives, helping us continually evolve the experience we provide for our people and clients. It’s a varied role, combining day‑to‑day workplace operations with projects and longer‑term improvements. You could be analysing workplace data, working with a supplier, coordinating an office move or supporting changes to the way our spaces are designed and used.

You’ll be responsible for

• Supporting the delivery of employee‑facing workplace services across our UK estate.
• Taking ownership of lower‑tier service contracts, monitoring supplier performance and service quality.
• Working closely with suppliers, tracking performance against agreed standards and maintaining accurate records.
• Producing reporting and analysing data to generate workplace insights and identify opportunities to improve our services.
• Supporting financial processes, including purchase orders, invoices and budget and cost tracking.
• Helping maintain governance frameworks to support consistent and compliant service delivery.
• Supporting workplace design and change initiatives, coordinating suppliers and activities while minimising disruption to the business.
• Helping manage workplace environments and services, including wellbeing spaces, the Fitness Centre and artwork across the estate.
• Supporting workplace and building systems and maintaining information on platforms including Glider and BIM/Revit records.
• Managing workplace processes including storage, neighbourhood space allocations and drawing updates.
• Taking ownership of workplace moves in line with our workplace principles.
• Supporting the ongoing development and implementation of workplace policies, processes and principles.

What we’re looking for

• Experience in a workplace, facilities or office services role, ideally within a professional services or legal environment.
• Experience supporting supplier and contract management, including working directly with vendors and monitoring service performance.
• Strong reporting and data analysis skills, with the ability to turn information into clear, actionable insights.
• Experience updating drawings using CAD.
• Experience supporting financial processes such as purchase orders, invoicing and budget tracking.
• Strong organisation and attention to detail, alongside a proactive and collaborative approach.
• A genuine service‑focused mindset and an interest in continuously improving the workplace experience.

What’s on offer

• Health & Wellbeing
• Private Medical Insurance
• Free in‑house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments
• Finance Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will‑writing services
• Family & Lifestyle
• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave.
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.