Workplace Experience & Office Manager

RLDatix; Camden Town; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private health insurance

Employee Assistance Program (EAP)

Loyalty Awards for long-service

Job summary

RLDatix in London is looking for a proactive Workplace Experience & Office Manager to create a welcoming, well-run office. You will own the day-to-day operations, coordinate an inclusive wellbeing and engagement programme, and help shape a productive environment for colleagues and visitors.

You will manage reception, coordinate facilities, liaise with suppliers, oversee health and safety, and track budgets and spend.

Qualifications

• Experience in a customer-facing reception, office management, workplace experience, hospitality or facilities coordination role.
• Proven success in coordinating facilities requests, suppliers, maintenance or office services, with excellent organisation and prioritisation skills.
• In-depth knowledge on how to engage professionally with colleagues, senior leaders, clients, visitors and external partners, with a strong service mindset and sense of ownership.

Responsibilities

• Develop and coordinate an inclusive programme of office-based wellbeing, engagement and community activities, and deliver events, leadership visits and celebrations, to bring people together and increase participation in onsite activities
• Provide a warm, professional welcome for employees, candidates, clients, contractors and visitors, owning reception coverage, calls, visitor registration, access passes, deliveries and post, in order to create an excellent first impression of RLDatix
• Oversee the effective daily operation of the office, coordinating maintenance, cleaning, security and building services, to maintain a clean, safe, secure and welcoming environment
• Support the implementation of workplace health, safety, security and environmental procedures, maintaining records, inspections and first aid and fire safety arrangements, in order to meet company requirements and local obligations
• Manage day-to-day relationships with workplace suppliers and contractors, monitor expenditure, raise purchase orders and process invoices, to deliver value and maintain clear records against agreed budgets

Skills

Office management

Reception

Facilities coordination

Customer-facing

Microsoft 365

Tools

Microsoft 365

Job description

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

Job Description

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for a London-based Workplace Experience & Office Manager to join our team, so that we can create a consistently welcoming, engaging and well-run workplace for our colleagues and visitors. The Workplace Experience & Office Manager will own the experience colleagues and visitors have of our office, designing and delivering a programme of wellbeing, engagement and community activities while running the office day to day, to make everyday office interactions a positive employee and guest experience.

How You'll Spend Your Time

• Develop and coordinate an inclusive programme of office-based wellbeing, engagement and community activities, and deliver events, leadership visits and celebrations, to bring people together and increase participation in onsite activities
• Provide a warm, professional welcome for employees, candidates, clients, contractors and visitors, owning reception coverage, calls, visitor registration, access passes, deliveries and post, in order to create an excellent first impression of RLDatix
• Oversee the effective daily operation of the office, coordinating maintenance, cleaning, security and building services, to maintain a clean, safe, secure and welcoming environment
• Support the implementation of workplace health, safety, security and environmental procedures, maintaining records, inspections and first aid and fire safety arrangements, in order to meet company requirements and local obligations
• Manage day-to-day relationships with workplace suppliers and contractors, monitor expenditure, raise purchase orders and process invoices, to deliver value and maintain clear records against agreed budgets

What Kind of Things We're Most Interested in You Having

• Experience in a customer-facing reception, office management, workplace experience, hospitality or facilities coordination role
• Proven success in coordinating facilities requests, suppliers, maintenance or office services, with excellent organisation and prioritisation skills
• In-depth knowledge on how to engage professionally with colleagues, senior leaders, clients, visitors and external partners, with a strong service mindset and sense of ownership
• Ability to commute to London five days a week, with flexibility to support occasional events or urgent workplace requirements outside normal office hours
• Sincere interest in employee wellbeing, engagement activities and creating a positive, inclusive workplace culture
• A knack for working both independently and collaboratively within a fast-paced environment, confident using Microsoft 365 applications including Outlook, Teams, Word, Excel and PowerPoint

• private health and group accident insurance
• an Employee Assistance Program (EAP) for confidential support
• Loyalty Awards for long-service employees

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to [e-mail].

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.