London-Based Workplace Experience Leader

RLDatix; Tottenham; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Private health insurance

Group accident insurance

Employee Assistance Program (EAP)

Loyalty Awards for long-service

Job summary

RLDatix in London is seeking a dedicated Workplace Experience & Office Manager to design and run a welcoming, well-organised office. You will own the employee and guest experience, delivering wellbeing initiatives, engagement activities and a consistently positive daily office routine.

You will coordinate reception, visitor management, facilities, safety procedures and supplier relations, aiming to create a proactive, inclusive workplace culture with efficient budget control and strong

Qualifications

• Experience in a customer-facing reception, office management, workplace experience, hospitality or facilities coordination role.
• Proven success in coordinating facilities requests, suppliers, maintenance or office services, with excellent organisation and prioritisation skills.
• In-depth knowledge on how to engage professionally with colleagues, senior leaders, clients, visitors and external partners, with a strong service mindset and sense of ownership.
• Ability to commute to London five days a week, with flexibility to support occasional events or urgent workplace requirements outside normal office hours.
• Sincere interest in employee wellbeing, engagement activities and creating a positive, inclusive workplace culture.
• A knack for working both independently and collaboratively within a fast-paced environment, confident using Microsoft 365 applications including Outlook, Teams, Word, Excel and PowerPoint.

Responsibilities

• Develop and coordinate an inclusive programme of office-based wellbeing, engagement and community activities, and deliver events, leadership visits and celebrations, to bring people together and increase participation in onsite activities.
• Provide a warm, professional welcome for employees, candidates, clients, contractors and visitors, owning reception coverage, calls, visitor registration, access passes, deliveries and post, in order to create an excellent first impression of RLDatix
• Oversee the effective daily operation of the office, coordinating maintenance, cleaning, security and building services, to maintain a clean, safe, secure and welcoming environment
• Support the implementation of workplace health, safety, security and environmental procedures, maintaining records, inspections and first aid and fire safety arrangements, in order to meet company requirements and local obligations
• Manage day-to-day relationships with workplace suppliers and contractors, monitor expenditure, raise purchase orders and process invoices, to deliver value and maintain clear records against agreed budgets

Skills

Reception experience

Facilities coordination

Stakeholder engagement

London commuting

Wellbeing interest

Independent and collaborative work

Tools

Microsoft 365

Job description

RLDatix in London is seeking a dedicated Workplace Experience & Office Manager to design and run a welcoming, well-organised office. You will own the employee and guest experience, delivering wellbeing initiatives, engagement activities and a consistently positive daily office routine.

You will coordinate reception, visitor management, facilities, safety procedures and supplier relations, aiming to create a proactive, inclusive workplace culture with efficient budget control and strong