Workplace Experience Lead: Front Desk & Events

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) in London seeks a Dynamic Services Ambassador to elevate workplace experience. You will be the client-facing touchpoint, delivering hospitality, front-desk and event support while collaborating with facilities and partners.

We value a proactive, organized individual with 1–3 years in hospitality or facilities roles, strong English, and the ability to manage multiple tasks with care for colleagues and guests.

Qualifications

• Bachelor’s degree required with strong customer service mindset.
• Experience in hospitality, facilities or operations preferred.
• Excellent English communication and teamwork abilities.

Responsibilities

• Welcome clients and guests, handle inquiries, and provide first‑class front‑line service.
• Coordinate office operations, switchboard, and event logistics with peers.
• Maintain workplace standards, safety, and branding across spaces.

Skills

Customer service

Hospitality

Operations

Event coordination

Front desk

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Jones Lang LaSalle Incorporated (JLL) in London seeks a Dynamic Services Ambassador to elevate workplace experience. You will be the client-facing touchpoint, delivering hospitality, front-desk and event support while collaborating with facilities and partners.

We value a proactive, organized individual with 1–3 years in hospitality or facilities roles, strong English, and the ability to manage multiple tasks with care for colleagues and guests.