Workplace Experience Host

Cushman & Wakefield; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Cushman & Wakefield in London is seeking a proactive Workplace Host to deliver a first-class visitor and colleague experience across the building. You will manage front desk duties, coordinate with contractors, maintain a safe and tidy environment, and support daily operations with a courteous, professional approach.

Key responsibilities include conducting daily health and safety checks, logging faults, greeting guests, and fostering a collaborative, "one team" culture at the workplace.

Qualifications

• Solid educational background.
• Customer service background essential.
• Proficient IT skills: Outlook, Excel, Word.

Responsibilities

• Conduct daily walkarounds and log faults for prompt resolution.
• Quality check paperwork to ensure audit and operational standards.
• Maintain clear communication by attending operational meetings and liaising with the wider team.
• Adhere to Health, Safety, and Environmental policies to promote a safe working environment.
• Build relationships with clients, customers and vendors to ensure excellent customer service.
• Ensure signage and artwork are on-brand and compliant; address non-conformities.

Skills

Excellent communicator

Customer service

Team player

Attention to detail

Multitasking

Polite telephone manner

Education

Solid educational background

Tools

Outlook

Excel

Word

Job description

Cushman & Wakefield in London is seeking a proactive Workplace Host to deliver a first-class visitor and colleague experience across the building. You will manage front desk duties, coordinate with contractors, maintain a safe and tidy environment, and support daily operations with a courteous, professional approach.

Key responsibilities include conducting daily health and safety checks, logging faults, greeting guests, and fostering a collaborative, "one team" culture at the workplace.