Workplace Experience Coordinator

Mitie Group plc.; Watford; On-site; GBP 36,000 - 44,000; Full time

Job summary

Mitie Group plc. in Watford is seeking a proactive Workplace Coordinator to join the Lloyds Banking Group – Tusker account. You will own day-to-day coordination of the workplace, ensuring a safe, efficient, professional and welcoming environment for colleagues, visitors and service partners.

This role covers guest services, facilities support, meeting room coordination and supplier liaison. The successful candidate will have excellent communication skills, be a confident self-starter, and take

Qualifications

• 1–2 years' experience in a corporate workplace, facilities, customer service, tourism or hospitality.
• A confident self-starter who can work independently, manage competing priorities and take ownership.
• Excellent verbal, written and interpersonal communication skills.
• A practical problem solver who can identify issues quickly, follow the correct process and keep people updated.
• Strong attention to detail and pride in presentation, workplace standards and service excellence.

Responsibilities

• Coordinate the day-to-day running of the Watford office, maintaining a safe, efficient, professional and welcoming environment.
• Act as the visible point of contact for colleague, visitor and workplace queries, taking ownership through to resolution.
• Manage visitor registration, passes, mail, couriers and reception activity in line with client requirements.
• Complete floor walks, workplace inspections and service checks, reporting hazards, faults or concerns promptly.
• Coordinate meeting rooms, shared spaces, office supplies, local stock and basic AV support so they remain ready for use.
• Work closely with facilities, maintenance, cleaning, security and other service partners to resolve issues and deliver a seamless workplace experience.

Skills

Communication skills

Self-starter

Time management

Attention to detail

Interpersonal skills

Problem solving

Tools

Outlook

Word

Teams

Chrome

Job description

Mitie Group plc. in Watford is seeking a proactive Workplace Coordinator to join the Lloyds Banking Group – Tusker account. You will own day-to-day coordination of the workplace, ensuring a safe, efficient, professional and welcoming environment for colleagues, visitors and service partners.

This role covers guest services, facilities support, meeting room coordination and supplier liaison. The successful candidate will have excellent communication skills, be a confident self-starter, and take