Workplace coordinator

Mitie Cleaning & Hygiene Services; Watford; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Allowance for extra holidays

MiDeals discounts

Cycle-to-work scheme

Life cover

Enhanced pension

Share plan

Mitie Stars recognition

Monthly cash prizes

Top prize £10,000

Job summary

Mitie Cleaning & Hygiene Services is seeking a proactive Workplace Coordinator for the Lloyds Banking Group - Tusker account in Watford. You will own day-to-day coordination of the workplace, ensuring a safe, efficient, professional and welcoming environment for colleagues, visitors and contractors.

You will manage guest services, reception activity, and liaise with facilities and service partners to deliver a seamless workplace experience and high standards of service.

Qualifications

• 1–2 years in a corporate workplace, facilities, customer service, tourism or hospitality environment.

Responsibilities

• Coordinate the day-to-day running of the Watford office, maintaining a safe, efficient, professional and welcoming environment.
• Act as the visible point of contact for colleague, visitor and workplace queries, taking ownership through to resolution.
• Manage visitor registration, passes, mail, couriers and reception activity in line with client requirements.
• Complete floor walks, workplace inspections and service checks, reporting hazards, faults or concerns promptly.
• Coordinate meeting rooms, shared spaces, office supplies, local stock and basic AV support so they remain ready for use.
• Work closely with facilities, maintenance, cleaning, security and other service partners to resolve issues and deliver a seamless workplace experience.

Skills

Communication

Problem solving

Attention to detail

Independent / self-starter

Tools

Outlook

Word

Teams

Chrome

IOSH training

Job description

Better places, thriving communities.

Better places, thriving communities. Workplace Coordinator – Lloyds Banking Group, Tusker

New role | Watford | £40,000+ per annum

Location: Lloyds Banking Group - Tusker, Watford

Salary: £40,000+ per annum

Hours: 40 hours per week, Monday-Friday

Reporting to: Regional Front of House Lead

The Role

We are recruiting a proactive and highly organised Workplace Coordinator to join the Lloyds Banking Group - Tusker account in Watford. This is a new, hands-on role for someone who enjoys being the visible, dependable go-to person for colleagues, visitors, contractors and service partners.

You will own the day-to-day coordination of the workplace, helping to keep the office safe, efficient, professional and welcoming. From guest services and shared spaces to facilities queries, supplies and meeting support, you will make sure the workplace runs smoothly and every interaction reflects a high standard of service.

This role combines workplace coordination, guest services and facilities support. It does not include direct people-management responsibility, but it offers real ownership, visibility and the opportunity to make a positive difference every day.

Key Responsibilities

• Coordinate the day-to-day running of the Watford office, maintaining a safe, efficient, professional and welcoming environment.
• Act as the visible point of contact for colleague, visitor and workplace queries, taking ownership through to resolution.
• Manage visitor registration, passes, mail, couriers and reception activity in line with client requirements.
• Complete floor walks, workplace inspections and service checks, reporting hazards, faults or concerns promptly.
• Coordinate meeting rooms, shared spaces, office supplies, local stock and basic AV support so they remain ready for use.
• Work closely with facilities, maintenance, cleaning, security and other service partners to resolve issues and deliver a seamless workplace experience.

What We're Looking For

• One to two years' experience in a corporate workplace, facilities, customer service, tourism or hospitality environment.
• A confident self-starter who can work independently, manage competing priorities and take ownership without waiting to be asked.
• Excellent verbal, written and interpersonal communication skills, with a friendly and professional approach.
• A practical problem solver who can identify issues quickly, follow the correct process and keep people updated.
• Strong attention to detail and pride in presentation, workplace standards and service excellence.
• Confidence using Outlook, Word, Teams and Chrome; facilities or health and safety knowledge is an advantage, and IOSH training can be provided.

How You'll Work

• Bring a positive "How Can I Help?" mindset to every interaction.
• Build trusted relationships with colleagues, client contacts, visitors, contractors and service partners.
• Follow health, safety, security and workplace procedures, never walking past an unsafe situation.
• Remain flexible and willing to support wider service needs or nearby client locations when reasonably required.

Ready to take ownership of a workplace and create a brilliant everyday experience?

Our market-leading offering provides you with benefits that suit your lifestyle.

• We have a virtual GP on hand for you and members of your household.
• So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme.
• For example, you could access 50% of your earned pay before payday for a small fee.
• Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices.
• You might choose to purchase up to five extra days' holiday each year.
• You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
• There are many choices!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
• We have a cycle-to-work scheme.
• Life cover of up to four times your salary is available.
• We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work.
• There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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