Workplace & Culture Experience Lead (Remote)

Poolside, Inc.; Greater London; Hybrid; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance allowance for you &-?

Well-being, home office allowances

Company-provided equipment

Frequent team get togethers

37 days/year of vacation & holidays

16 weeks of flexible parental leave

Job summary

Poolside is hiring an Office & Workplace Operations lead to own our on-site weeks, manage travel, vendors, and culture as we scale. You will partner with the People leader and leadership to create rituals, recognition, and growth experiences that help our team thrive.

The role balances remote work with monthly in-person weeks in London or Lisbon, and involves owning travel, logistics, onboarding/offboarding, and engagement programs to keep Poolside connected as we grow.

Qualifications

• Hands-on experience across workplace, event management and people experience.
• Experience at a scaling company: growth from 30 to 300 people.
• An exceptional service mindset.
• Comfort building processes where none exist yet.
• Excellent written and spoken English.
• Knowledge of UK health & safety requirements (nice to have for Lisbon-based candidates).
• Strong organisation and ability to manage competing priorities.
• Experience managing vendors and budgets.
• You've organised international events or offsites.

Responsibilities

• Run day-to-day workplace operations: facilities, vendors, supplies, maintenance, and health & safety.
• Own and improve travel management with Finance.
• Own the logistics for monthly on-sites: venues, accommodation, travel, catering and agendas.
• Manage relationships with landlord, building management and vendors.
• Support onboarding and offboarding on the workplace side.
• Bring our culture to life and design engagement programs.
• Design team on-sites and leadership sessions with the People leader.
• Help build development and growth fabric: learning sessions, mentoring.
• Shape the employee journey and plan team events.
• Build processes we don't have yet and continuously improve them.
• Collaborate with engineers and leadership.

Skills

Workplace operations

Event management

People experience

Vendor management

Budget management

English proficiency

Tools

Visitor management

Travel booking platforms

Office management software

Job description

Poolside is hiring an Office & Workplace Operations lead to own our on-site weeks, manage travel, vendors, and culture as we scale. You will partner with the People leader and leadership to create rituals, recognition, and growth experiences that help our team thrive.

The role balances remote work with monthly in-person weeks in London or Lisbon, and involves owning travel, logistics, onboarding/offboarding, and engagement programs to keep Poolside connected as we grow.