Workplace Ambassador

Total Facilities Recruitment Limited; Reading; On-site; GBP 21,000 - 26,000; Part time

Job summary

Total Facilities Recruitment Limited seeks a Workplace Experience Ambassador for a temporary contract at our Reading site. You will work in the front of house team on the ground floor, ensuring tenants and visitors experience a 5* service while performing admin duties. Shifts run 7am–6pm, Monday to Friday.

Based in Reading, the role requires DBS clearance and involves interacting with multiple teams to deliver exceptional customer service and maintain space usage records and event calendars.

Qualifications

• DBS check is required.
• Front of house/reception experience preferred.

Responsibilities

• Ensure building spaces are set up and maintained to enhance the experience of tenants and visitors.
• Provide excellent customer service to internal and external visitors.
• Manage front of house services and direct incoming queries.
• Plan and assist with setup of events and meeting spaces including furniture and signage.
• Maintain and update records of space bookings and event calendars.
• Support other facilities team services as required.

Skills

Front of house

Customer service

Communication

Job description

Workplace Experience Ambassador

We are looking for a Workplace Experience Ambassador to work on a temporary contract on our site in Reading. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. This job shift's range between the times of 7am-6pm, Monday to Friday.

Reading

£15.70ph - 18.70ph

Temporary Ongoing/Ad Hoc/Last Minute Cover

Monday to Friday

Responsibilities:

• The main function of the Workplace Experience Ambassador is to ensure building spaces are appropriately set up and maintained to enhance the experience of all parties.
• The Workplace Ambassador will interact with a large variety of teams and be responsible for providing excellent customer service.
• Provide excellent customer service to all internal and external visitors
• Manage all front of house services and appropriately direct incoming queries
• Plan and assist with physical setup of events and meeting spaces including furniture, signage, and equipment
• Maintain and update daily records of space and room bookings as well as up-to-date event calendars
• Support other facilities team services as required.

DBS REQUIRED