Workforce Systems Administrator (HR/People Services)

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare provider is seeking a Workforce Systems Administrator to join their HR/People Services team in Carlisle. This role involves supporting database administration, delivering training, and managing system functionalities. The ideal candidate will have strong interpersonal skills and a background in business administration, with opportunities for flexible home working and excellent benefits including generous pension and holidays.

Benefits

Generous pension

Excellent holiday allowance

Personal development opportunities

Employee Assistance Programme

NHS discounts with retailers

Qualifications

• Background in business administration or related field.
• Experience in payroll-related systems and database maintenance.
• Strong organizational and multitasking abilities.

Responsibilities

• Support customers and implement new functionalities in systems.
• Conduct face-to-face training for users.
• Manage service development and project management tasks.

Skills

Experience of delivering presentations

Good working knowledge of MS Office Suite

Excellent interpersonal skills

Analytical and problem solving skills

Ability to work under pressure

Education

NVQ level 4 in Business Administration or equivalent qualification

Job description

Overview

Go back North Cumbria Integrated Care NHS Foundation Trust

Workforce Systems Administrator (HR/People Services)

The closing date is 01 October 2025

Band 4 ESR Systems Administrator, Permanent, 37.5 hours per week

Our HR/People Services Directorate has an exciting opportunity to work within the Workforce Systems team, to be at the forefront of system development, engagement and data management.

The HR/People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service; within a collaborative and supportive team, this may be the job for you!

Opportunities for home working (up to 50% of hours) are available with this role, in line with our great flexible working policy. Excellent benefits include generous pension, excellent holiday allowance and personal development.

Main duties of the job

We are looking for an enthusiastic database administrator to support our customers and implement new functionalities and solutions who share our Trust values of kindness, respect, collaboration and ambition. This role will involve service development, face-to-face training, reporting/analytics, systems administration, project management and much more. This is a great opportunity to develop transferable skills, whilst supporting our front line services, and working collaboratively with stakeholders across the organisation to provide an efficient and effective service. Our team is friendly, supportive and receives great feedback from our customers.

The role requires use of web based systems, including ESR (Electronic Staff Record), timesheets and expenses solutions, and Microsoft Office applications. Full training on our systems will be provided to the successful candidate.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Unlock Tel: [phone], email [e-mail] or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

• NVQ level 4 in Business Administration or equivalent qualification or level of knowledge.

Knowledge

• Experience of delivering presentations/training to an audience of varying understanding
• Good working knowledge of MS Office Suite.
• Current issues facing the NHS and the importance of quality data
• Electronic Staff Record (ESR) System maintenance
• Experience of payroll related systems
• Experience of devising course material
• Understanding of relational databases and/or pronciples of dataflows across multiple systems
• Able to prioritise workload effectively and work to tight deadlines.
• Able to build and maintain effective relationships and work across a wide range of contacts
• IT literate - MS Office package
• Ability to provide and receive complex information.
• Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
• Analytical and problem solving skills
• Good level of numeracy and literacy.
• Ability to work without close supervision and use own initiative
• Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
• Work methodically with accuracy ensuring attention to detail

Personal Circumstances

• Be able to attend meetings, deliver training region wide independent of public transport, inside and outside of regular office hours, when required

Other Requirements

• Well Organised
• Approachable
• Demonstrate initiative
• Ability to work under pressure
• Polite and tactful

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust

£27,485 to £30,162 a yearPer Annum Pro Rata

Contract

Permanent

Working pattern

Full-time,Flexible working,Home or remote working