Work Planner

Platform Housing Group; Coleshill Heath; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Platform Property Care is seeking an experienced Work Planner/Scheduler to plan a multi-skill trades workforce and coordinate property maintenance for our customers. The role requires strong organisational and communication skills, and the ability to juggle priorities in a fast-paced environment.

The successful candidate will manage field team scheduling, liaise with customers, and ensure repairs and maintenance are delivered to plan.

Qualifications

• Experience in building maintenance or construction administration as a work planner or scheduler.
• Proficient in Outlook and Word.
• Experience with workforce planning software (DRS preferred).

Responsibilities

• Plan an operational multi-skill trades workforce and schedule property maintenance.
• Maintain contact with field teams and liaise with customers.
• Manage priorities and schedule engineers, staying calm under pressure and using initiative.
• Occasional travel to group offices for meetings and site visits as required.

Skills

Workforce planning

Customer service oriented

Tools

Outlook

Word

DRS

Job description

Ready to make a real impact as a Work Planner?

Platform Property Care are looking for an experienced Work Planner in housing maintenance and repairs - someone who thrives in a fast-paced environment and ensures every job runs smoothly. If delivering outstanding customer services is second nature to you, your next career move starts here!

If so, we have an exciting opportunity for a Work Planner/ Schedulerwithin our Platform Property Care planning team that could be for you!

In this key role you will be working as part ofa highly motivatedteam planning a multi skill trades workforce to deliverplanned and reactiveproperty maintenance services for our customers.

Our team of Work Planners arecentral to delivering excellent customer service and ensuring repairs and installations are completed right first time.

This is a Full-Time role working 40 hours a week Monday toFriday 8:00 - 16:30 - so no weekend working.

What could you be doing?

Responsible for planning an operational multi skill trades workforce, maintaining contact with field teams,and liaising with customers, you will need tobehighly organised, approachable, and a confident communicator.

It isa busy role, juggling different priorities and you will need to remain calm under pressure, think on your feet and be able to work on your own initiative.But this won't phase you, as you will excel in organising the engineers and scheduling property maintenance and repairs. You will also have the support of a great team around you.

Who we are looking for:

• Strong IT skills, particularly Outlook and Word
• Experience of working in a building maintenance or construction administration team as a work planner or scheduler, planning a trades workforce is essential.
• Workforce (Engineers) planning and scheduling softwareexperience(DRS is preferred)

Ideally you will be based in the West Midlands area (Solihull/ Coventry/ Birmingham or Worcestershire). Local knowledge will definitely help you succeed in this role.

Interviews will take place in person 17th, 21st and 22nd September at our Solihull office.

Be Part of Something Bigger

Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear – we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.

*Whist this role is home based, there will be an expectation that you will be able to travel to our Group Offices located in Birmingham Business Park, Solihull or Central Park, Worcester on an ad-hoc basis, and as required. There is a Team meeting every other month and there will be other infrequent travel required. Any required travel will be reimbursed in line with our current policy and current Inland Revenue Mileage rates. Car parking at our offices is free.

We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.