Scheduler

Wates Group; Royal Leamington Spa; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Ongoing training

Job summary

Wates Property Services in Warwickshire is seeking a skilled Scheduler to join our Planned Works team. You will help plan, schedule and coordinate works across multiple projects, ensuring residents receive an excellent service throughout delivery.

You'll work with Site Managers, Supervisors and operatives, using diaries and scheduling systems to manage labour, materials and timelines. Experience in social housing or property services is highly valued.

Qualifications

• Previous experience in a Scheduler, Planner, Coordinator or Logistics role.
• Strong organisational and diary management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and customer service skills.
• Good IT skills, including Microsoft Office applications.
• Experience working to deadlines and performance targets.
• Strong problem-solving and decision-making abilities.
• Desirable: Experience within social housing, property services or construction.
• Desirable: Knowledge of planned maintenance or refurbishment programmes.
• Desirable: Experience coordinating mobile workforces, operatives or subcontractors.
• Desirable: Familiarity with scheduling and workforce management systems.
• Desirable: Understanding of resident-focused service delivery.

Responsibilities

• Plan and schedule works across multiple projects and teams.
• Maintain diaries for operatives and subcontractors.
• Coordinate labour, materials and site requirements.
• Monitor schedules and adjust to meet delivery targets.
• Liaise with residents, clients and teams on appointments.
• Arrange inspections, surveys and follow-on works.
• Respond to programme changes and challenges.
• Maintain accurate records and update scheduling systems.
• Produce performance reports for management.
• Support achievement of KPIs and customer satisfaction.

Skills

Scheduler experience

Planner experience

Coordinator experience

Logistics experience

Diary management

Multitasking

Communication skills

Customer service

IT skills

Microsoft Office

Deadline-driven

Problem solving

Tools

Scheduling software

Job description

Here at Wates Property Services, we have an exciting opportunity for a Scheduler to join our growing Planned Works team in Warwickshire

Working on social housing maintenance and improvement programmes, you'll play a vital role in ensuring works are planned efficiently, resources are utilised effectively, and residents receive an excellent service throughout project delivery. We are particularly interested in candidates with experience in scheduling, planning, logistics or workforce coordination, ideally gained within construction, property services or social housing environments.

As a key member of the operational team, you'll work closely with Site Managers, Supervisors, Operatives and Residents to ensure the smooth delivery of planned maintenance and refurbishment projects.

Key Responsibilities

• Plan and schedule works across multiple projects and operational teams.
• Manage and maintain operative and subcontractor diaries to maximise productivity and efficiency.
• Coordinate labour, materials and site requirements to ensure programme targets are achieved.
• Monitor work schedules and make adjustments where required to ensure delivery commitments are met.
• Liaise with residents, client representatives and operational teams regarding appointments and programme updates.
• Arrange inspections, surveys and follow-on works as required.
• Respond quickly to programme changes and operational challenges.
• Maintain accurate records and update internal scheduling systems.
• Produce performance reports and provide updates to operational management teams.
• Support the achievement of contractual KPIs and customer satisfaction targets.

What We're Looking For

Essential

• Previous experience in a Scheduler, Planner, Coordinator or Logistics role.
• Strong organisational and diary management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and customer service skills.
• Good IT skills, including Microsoft Office applications.
• Experience working to deadlines and performance targets.
• Strong problem-solving and decision-making abilities.

Desirable

• Experience within social housing, property services or construction.
• Knowledge of planned maintenance or refurbishment programmes.
• Experience coordinating mobile workforces, operatives or subcontractors.
• Familiarity with scheduling and workforce management systems.
• Understanding of resident-focused service delivery.

What You'll Bring

• A proactive and organised approach.
• The ability to think logically and prioritise effectively.
• Excellent attention to detail.
• A customer-first mindset.
• Strong relationship-building skills with both internal and external stakeholders.
• The ability to remain calm under pressure and adapt to changing priorities.

Why Join Us?

At Wates Property Services, we're committed to improving homes, investing in communities and delivering excellent services for our social housing partners. You'll join a supportive team with opportunities to develop your career within one of the UK's leading property services businesses.

In Return, We Offer

• Competitive salary and benefits package.
• Ongoing training and career development opportunities.
• Supportive and collaborative team environment.
• The opportunity to work on meaningful projects that improve homes and communities.
• A growing business with long-term opportunities for progression.

Our Commitments

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [e-mail]