Work Placement Administrator – Construction (Fixed term until 30th June 2027)

onlyFE; East Midlands; On-site; GBP 23,000 - 29,000; Full time

Job summary

onlyFE is seeking a proactive administrator to support work placement engagement officers and coaches in Construction Crafts and Building Services. You will help students, employers and staff by managing bookings, using the work placement system and generating reports to track progress.

The role requires excellent communication, relationship-building and the ability to multitask across multiple tasks and events, including some after-hours work for open evenings and external events.

Qualifications

• Experience communicating with students, employers and stakeholders.
• Proficient with spreadsheets and databases.
• Flexible to work outside standard hours for events.

Responsibilities

• Assist work placement officers and coaches with administrative tasks.
• Support students dropping in and book interventions.
• Support to use the work placement management and tracking system.
• Create reports for the team, teachers and Heads of Centre.
• Help ensure health and safety paperwork and risk assessments are completed.

Skills

Communication

Customer service

Spreadsheet

Database usage

Multitasking

Report creation

Relationship building

Tools

Work placement management system

Job description

The purpose of this role is to provide support to all activities carried out by the work placement engagement officers and coaches within Construction Crafts and Building Services. Delivering outstanding customer service, you will act as the frontline of a busy student facing service. Another key element of the role is to complete health and safety training to prioritise the completion of low and medium risk health and safety assessments by employers, through contacting by various means, including email, phone and other methods.

You will support students dropping in, booking work placement interventions in relevant work placement officer's diaries, supporting students to use the work placement management and tracking system, supporting to complete bursary forms, and overall contributing to achieving work placement targets for both study programme and industry placements.

The ideal candidate will be confident in communication with students, employers and other stakeholders to help ensure; low and medium risk health and safety electronic paperwork is completed in a timely manner, student and employer placement feedback is completed, confirmation messages are sent and that other relevant paperwork is returned.

It is essential that the person appointed has the ability to build positive relationships with students, tutors and support staff. Confident to communicate face to face and using telephone, email correspondence with an understanding and empathy with some of the barriers that students may face when attempting to enter the working world.

The ideal candidate will be experienced in using spreadsheets and databases, able to multi-task, prioritise and monitor the stages placements have reached using the work placement software of which full training will be provided. In addition, creating a range of reports for the team, teachers and Heads of Centre.

The standard hours of work are between 8.30am to 5pm but candidates must be flexible to work outside of these hours to cover events such as open evenings, early morning or evening appointments and external events when required to do so.

The role will require you to embed the college's values; Respect, Integrity, Collaboration, Ambition and Compassion.