WMS Support Analyst: Boost Warehouse Ops & Systems

Office Angels; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Collaborative working environment

Job summary

Office Angels in Milton Keynes is seeking an IT WMS Support Analyst to ensure smooth operation of warehouse management and business systems in a fast-paced distribution environment.

You will work closely with operational teams, support existing systems, identify process improvements, and help implement new solutions that boost efficiency and productivity, while delivering high-quality user support.

Qualifications

• Experience with Warehouse Management Systems (WMS) and/or ERP systems.
• Experience delivering high-quality customer or user support.
• SQL reporting and query-writing skills.

Responsibilities

• Provide support for Warehouse Management System (WMS) queries and issues.
• Collaborate with operational teams to assess requirements and identify productivity improvements.
• Work with system users to develop practical, supportable solutions.
• Support a range of business-critical systems alongside the wider systems team.
• Test and implement new processes, integrations, and third‑party interfaces, including carrier systems.
• Deliver user training on systems and business processes.
• Manage system updates, upgrades, and ongoing maintenance.
• Document processes and create user guides where required.

Skills

WMS/ERP experience

Warehouse operations

Customer/user support

SQL reporting

Tools

IReports

RDT devices

ODBC reporting

Oracle APEX

RedPrairie/Blue Yonder Dispatcher WMS

PowerShell

PL/SQL

Job description

Office Angels in Milton Keynes is seeking an IT WMS Support Analyst to ensure smooth operation of warehouse management and business systems in a fast-paced distribution environment.

You will work closely with operational teams, support existing systems, identify process improvements, and help implement new solutions that boost efficiency and productivity, while delivering high-quality user support.