Wintel Infrastructure Engineer - Windows & VMware Expert

Computacenter AG & Co. oHG; East Midlands; On-site; GBP 42,000 - 62,000; Full time

Job summary

Computacenter is seeking an experienced Third Line Analyst to join the Derby/ Hatfield team. You will provide advanced third-line support across Windows infrastructure, owning complex incidents and changes while working with customers and service teams to ensure secure, reliable services.

You will contribute to design and implementation across Windows platforms, support ongoing projects, and help drive continuous improvements in a security-focused enterprise environment.

Qualifications

• Experience supporting complex enterprise Windows environments.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and in a wider support team.

Responsibilities

• Provide advanced third-line support across Windows environments.
• Resolve complex incidents, problems and technical changes.
• Design and support infrastructure solutions across Windows platforms.
• Support infrastructure projects, upgrades and change activities.
• Manage workloads to meet SLAs and priorities.
• Build relationships with customers and stakeholders.
• Review services for reliability and performance improvements.
• Maintain technical documentation and share knowledge.
• Participate in an out-of-hours on-call rota.

Skills

Active Directory

Group Policy

DNS

DHCP

Windows Server

Failover Clustering

VMware

Exchange

PowerShell

SCCM

Identity management

Security tooling

Networking basics

Job description

Computacenter is seeking an experienced Third Line Analyst to join the Derby/ Hatfield team. You will provide advanced third-line support across Windows infrastructure, owning complex incidents and changes while working with customers and service teams to ensure secure, reliable services.

You will contribute to design and implementation across Windows platforms, support ongoing projects, and help drive continuous improvements in a security-focused enterprise environment.