Senior 3rd Line IT Engineer – Windows & Infra Onsite

Computacenter PLC; Nottingham; On-site; GBP 40,000 - 56,000; Full time

Job summary

Computacenter in Nottingham is seeking a Third Line Analyst to join an onsite team supporting a secure, enterprise-scale environment. You will work across Windows platforms, Active Directory, and virtualized infrastructure to sustain critical services and drive ongoing improvements.

Responsibilities include troubleshooting incidents, meeting SLAs, collaborating with wider teams, and delivering project outcomes. DV clearance is advantageous; a proactive, customer-focused approach is essential.

Qualifications

• DV clearance held or eligible to undertake DV.
• Experience in a third line capacity in Managed Services for Windows Server.
• Excellent troubleshooting and independent decision-making.

Responsibilities

• Offer solutions and workarounds to incidents and problems.
• Work to SLAs and deadlines while maintaining service quality.
• Review services and application delivery for improvements.
• Prioritise and manage multiple tasks concurrently.
• Collaborate with wider teams and customers to understand requirements.
• Stay up-to-date with technology advancements.
• Design, develop and deploy technologies on Windows platforms.

Skills

Active Directory

Windows Server

PowerShell

VMware

Networking

Job description

Computacenter in Nottingham is seeking a Third Line Analyst to join an onsite team supporting a secure, enterprise-scale environment. You will work across Windows platforms, Active Directory, and virtualized infrastructure to sustain critical services and drive ongoing improvements.

Responsibilities include troubleshooting incidents, meeting SLAs, collaborating with wider teams, and delivering project outcomes. DV clearance is advantageous; a proactive, customer-focused approach is essential.