Senior Windows & AD 3rd-Line Engineer (SC/DV Eligible)

Computacenter; Nottingham; On-site; GBP 51,000 - 91,000; Full time

Job summary

Computacenter is seeking a Windows Platform Specialist to join the Derby-based enterprise team. You’ll handle third-line managed services, Windows/AD, and incident remediation, with DV/SC clearance as a prerequisite and on-call coverage.

You’ll design, deploy, and maintain Windows infrastructure, provide remote out-of-hours support, and work to tight SLAs while collaborating with customers and wider teams to understand their requirements and deliver robust solutions.

Qualifications

• We require DV clearance, or SC clearance with DV eligibility.
• Third-line Managed Services experience providing specialist Windows Server support.
• Excellent troubleshooting and independent technical decision-making.
• Excellent communication skills and ability to collaborate with teams and customers.
• Strong prioritisation and task management skills.
• Experience with Active Directory including GPOs, DNS, LDAP and Kerberos.
• Experience with VMware/VxRail.
• Experience with DHCP.
• Experience with Exchange 2019/SE.
• Experience with Windows Server 2016, 2019, 2022 and 2025 (Server Core).
• Experience with Skype for Business 2019/SE.
• Experience with Windows 10 and core Windows infrastructure including failover clustering.
• Experience designing, developing and deploying Windows technologies.
• PKI and certificate management experience.
• Experience with Quest Tools (Active Roles, Change Auditor, Recovery Manager).
• Experience with McAfee ePO, ENS, VSE, HIPS and DLP.
• Scripting experience with PowerShell and VB.
• Desirable: Citrix, virtualization, messaging, Ivanti, SecureEnvoy 2FA, Nexthink, Trelix ePO.

Responsibilities

• Provide solutions and workarounds for incidents and problems.
• Work to SLAs and deadlines.
• Review services and application delivery.
• Prioritise and manage several tasks at once.
• Establish strong working relationships with wider teams and customers.
• Stay up to date with advancements in technology.
• Work with diverse customers to understand their requirements.
• Design, develop and deploy technologies on Windows platforms.
• Provide remote on-call out-of-hours support.

Skills

DV clearance eligible

3rd-line Managed Services

Troubleshooting

Excellent communication

Prioritisation & task management

Active Directory (GPOs, DNS, LDAP, Ker

VMware/VxRail

DHCP

Exchange 2019/SE

Windows Server 2016-2025

Skype for Business 2019/SE

Windows 10

Windows failover clustering

PKI & certificate management

Quest Tools (Active Roles, Change Aud

McAfee ePO/ENS/VSE/HIPS/DLP

PowerShell scripting

VB scripting

Tools

Citrix

Nexthink

Ivanti Device Control

SecureEnvoy 2FA

Trelix ePO

Job description

Computacenter is seeking a Windows Platform Specialist to join the Derby-based enterprise team. You’ll handle third-line managed services, Windows/AD, and incident remediation, with DV/SC clearance as a prerequisite and on-call coverage.

You’ll design, deploy, and maintain Windows infrastructure, provide remote out-of-hours support, and work to tight SLAs while collaborating with customers and wider teams to understand their requirements and deliver robust solutions.