Winner Relationship Manager

Omaze UK; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading social enterprise in the UK is seeking a Winner Relationship Manager to ensure exceptional experiences for Grand Prize winners. This role involves managing communications, logistics, and storytelling, requiring strong organizational and relationship-building skills. Join a dynamic team dedicated to impactful social initiatives and enjoy generous benefits including stock options and extensive leave.

Benefits

Generous stock options scheme

30 days annual leave plus Bank Holidays

Annual office closure between Christmas and New Year’s Day

Private medical and dental insurance

9% employer pension contributions

£1,200 learning and development budget annually

Personal equipment budget for remote work

Enhanced family leave policies

Life assurance of 4x salary

Qualifications

• Minimum of 10+ years experience.
• Skilled in managing multiple projects with precision.

Responsibilities

• Serve as the primary contact for winners, ensuring a personalized journey.
• Manage all touchpoints, ensuring clear and timely communication.
• Oversee logistics, including travel and accommodations.

Skills

Organizational Skills

Stakeholder Management

Strategic Communication

Problem Solving

Storytelling

Job description

Office Policy: 3 days in person, 2 days at home each week + Travel around the country

Contract type: Permanent, full time

Who We Are:

As one of the fastest growing companies in the UK, we’ve redefined how a for-profit business makes a meaningful social impact. Omaze has scaled successfully in the UK, reaching profitability, raising over £80 million for charities, and creating nearly 40 millionaires through house and prize draws. We collaborate with beloved charities like British Heart Foundation, Comic Relief, Alzheimer’s Research UK, RSPCA, and partner with celebrity ambassadors including Prince William, David Beckham, and Brian Cox. Omaze is committed to growth and creating significant social impact globally.

Visit Omaze.co.uk to learn more about our mission.

Why You’ll Love Working at Omaze:

• Growth: Omaze is one of the fastest-growing companies worldwide.
• Impact: Be part of a team dedicated to creating a ripple effect of good.
• Pioneering: Engage in innovative initiatives no one has done before.
• Culture: We work hard, grow together, and spread joy along the way.

Who We’re Looking For

We seek a dynamic, highly organized, relationship-driven Winner Relationship Manager to ensure our Grand Prize winners have an exceptional experience from notification to final handover. This role involves managing winner communications, coordinating logistics, and sharing inspiring stories. You should be a strategic thinker with excellent stakeholder management skills, capable of thriving in a fast-paced environment where attention to detail and proactive storytelling are essential.

What You’ll Do

1. Be the Trusted Guide: Serve as the primary contact for winners, ensuring a personalized, transparent journey.
2. Build Meaningful Relationships: Develop strong, lasting connections with winners and stakeholders.
3. Own the Winner Experience: Manage all touchpoints, ensuring clear and timely communication.
4. Spot & Share Inspiring Stories: Collaborate with content and PR teams to highlight compelling winner stories.
5. Flawless Execution: Oversee logistics, including travel and accommodations, with meticulous planning.
6. Solve Problems Before They Happen: Anticipate and address potential challenges proactively.
7. Drive Operational Excellence: Continuously improve processes for efficiency and collaboration.
8. Seamlessly Manage Stakeholders: Coordinate with vendors, production, and PR teams.
9. Be on the Ground: Travel regularly for winner events, ensuring full support throughout their journey.

Our Ideal Candidate:

• Minimum of 10+ years experience
• A Superior Organizer: Skilled in managing multiple projects with precision.
• A Relationship Builder: Warm, empathetic, and trustworthy with diverse stakeholders.
• A Strategic Communicator: Capable of crafting engaging, audience-specific messaging.
• A Problem Solver: Proactive in identifying and resolving issues.
• A Storyteller at Heart: Able to identify and bring to life compelling narratives.
• Resilient & Adaptable: Calm under pressure in a dynamic environment.
• London-Based & Travel-Ready: Willing to travel monthly for events.

This role is about creating extraordinary experiences and meaningful connections. If you’re highly organized, personable, and passionate about storytelling, we’d love to hear from you!

What’s In It For You

• Generous stock options scheme
• 30 days annual leave plus Bank Holidays
• Annual office closure between Christmas and New Year’s Day
• Private medical and dental insurance
• 9% employer pension contributions (when you contribute at least 2%)
• £1,200 learning and development budget annually
• Personal equipment budget for remote work
• Enhanced family leave policies
• Life assurance of 4x salary

Our Hiring Process

Our process typically includes:

1. Screening call with Talent Lead
2. First interview with the Hiring Manager
3. On-site second interview with key stakeholders
4. Final interview with an executive

It usually takes 2-3 weeks after the initial screening. We hire on a rolling basis until the role is filled. For questions, contact us at [e-mail].

Role Type

Company Overview

Omaze is a social enterprise offering chances to win dream homes while supporting charities. Since launching in the US in 2012 and expanding to the UK in 2020, we’ve raised over £40 million for UK charities such as Teenage Cancer Trust, British Heart Foundation, Marie Curie, Alzheimer’s Research UK, and RSPCA.