Wholesale Support Coordinator — Hybrid/Remote Finance Ops

Honda Motor Europe Ltd; Bracknell; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Honda Finance Europe provides wholesale stocking finance to the Honda car, motorcycle and ATV dealer networks across the UK. The Wholesale Department manages dealer support, financial analysis, risk assessment, and ongoing funding facilities, while maintaining strong relationships with internal and external stakeholders.

Working within a small, specialist team, the Wholesale Support Coordinator serves as the primary contact for the Honda dealer network, supporting car, motorcycle and ATV dealers

Qualifications

• Proficient in Microsoft Office applications, including Excel.
• Able to complete detailed administrative and numerical work accurately and within required timescales.
• Able to analyse and reconcile financial or operational information, identifying and investigating discrepancies.
• Strong written and verbal communication skills, with the ability to support internal and external stakeholders.
• Able to follow established controls and procedures and escalat[e] issues appropriately.
• Experience gained within wholesale finance, credit, financial services or a comparable regulated environment.
• Experience of reviewing or interpreting financial accounts.

Responsibilities

• Act as the primary contact for the Honda dealer network in relation to wholesale funding and stocking system enquiries, ensuring issues are resolved efficiently or escalated where appropriate.
• Administer the wholesale funding portfolio in accordance with company policies, procedures, and internal controls, ensuring all activities are completed accurately and within required service standards.
• Perform monthly reconciliations of wholesale stock funding balances and invoices, investigating and resolving any discrepancies in a timely manner.
• Deliver training and support to internal and external users of the wholesale stocking system, including conducting online training where required.
• Liaise with IT and system providers to report, monitor, and resolve system issues, while supporting the implementation of enhancements and process improvements.
• Produce management information and operational reports, and undertake daily wholesale administration activities, including recycling processes, Experian submissions, stock audit administration, dealer correspondence, and related support functions.
• Maintain, review, and update dealer user guides, procedural documentation, and system training materials to ensure they remain accurate, relevant, and aligned with current business requirements.
• Support the Credit Team with the administration and monitoring of wholesale facilities, contributing to the effective management of wholesale risk and dealer funding operations.
• Support the review of dealer financial accounts using internal systems, contributing to dealer grading assessments and recommending appropriate follow-up actions in line with established credit policies and delegated authority.
• Protect the interests of the business by supporting the effective management of wholesale risk, ensuring compliance with established controls, policies, and procedures.
• Respond promptly and appropriately to identified risks and operational issues, including unpaid direct debits, adverse stock audit findings, and other indicators of dealer concern, taking corrective action in line with company policies and procedures.

Skills

Microsoft Office

Communication skills

Administrative and numerical work

Financial analysis

Regulated environment experience

Tools

Excel

Job description

Honda Finance Europe provides wholesale stocking finance to the Honda car, motorcycle and ATV dealer networks across the UK. The Wholesale Department manages dealer support, financial analysis, risk assessment, and ongoing funding facilities, while maintaining strong relationships with internal and external stakeholders.

Working within a small, specialist team, the Wholesale Support Coordinator serves as the primary contact for the Honda dealer network, supporting car, motorcycle and ATV dealers