Wholesale Operations Specialist — Bonus Eligible & Car Scheme

Volkswagen Group; Drayton St. Leonard; Vor Ort; GBP 32.000 - 45.000; Vollzeit

Benefits dieser Stelle

Discretionary 10% bonus

Pension contributions (9%)

Car schemes

Zusammenfassung

VWFS UK is seeking a Wholesale Operations Specialist to learn and apply knowledge of approximately 80 manual and automated processes across the business area. The role supports dealers and stakeholders with excellent service and handles daily tasks within SLAs while building expertise across systems.

You will work with Excel and SAP, maintain supplier funding data, and respond to inquiries by phone or email, ensuring accurate processing and compliance with OMEB regulations.

Qualifikationen

• Strong problem-solving skills to work across multiple products, processes and systems.
• Excellent attention to detail and a focus on quality.
• Ability to work independently and across multiple stakeholders to resolve complex questions.
• Strong analytical skills to define and investigate business process issues.

Aufgaben

• Complete daily tasks within agreed Service Level Agreements.
• Undertake training on up to 80 business processes.
• Collaborate across the team to finish tasks and support on outstanding items.
• Support problem resolution and deepen product/technical knowledge across systems.
• Manage daily processing and maintenance of dealer funding in associated systems.
• Respond to dealer/brand/stakeholder inquiries by phone or email.
• Process used vehicle funding files by validating requests and uploading funding.
• Manage lifecycle of approved credit facilities in line with OMEB regulations to enable liquidity and vehicle stock movement.

Tools

Excel

SAP

Jobbeschreibung

VWFS UK is seeking a Wholesale Operations Specialist to learn and apply knowledge of approximately 80 manual and automated processes across the business area. The role supports dealers and stakeholders with excellent service and handles daily tasks within SLAs while building expertise across systems.

You will work with Excel and SAP, maintain supplier funding data, and respond to inquiries by phone or email, ensuring accurate processing and compliance with OMEB regulations.