Wholesale Operations Lead — Hybrid Role with Benefits

Asda Stores Ltd; Leeds; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Discretionary bonus

Company pension up to 7% matched

Car allowance £5,700

Colleague discount 15%

Wellbeing services

Job summary

Asda Stores Ltd in Leeds is seeking a Wholesale Operations Manager to lead day-to-day wholesale delivery, ensuring excellent customer service, strong operational performance and robust financial controls across the wholesale business.

You will act as the primary account manager for key wholesale customers, coordinate forecasting, stock availability and replenishment, and drive continuous improvement alongside Finance, Supply Chain, Logistics and Commercial teams to support growth and customer

Qualifications

• Experience onboarding and managing wholesale customers in wholesale/retail/FMCG environments.
• Strong stakeholder management and cross-functional coordination.
• Proven ability to manage operational performance, service levels and continuous improvement initiatives.
• Strong commercial and financial awareness, including forecasting and stock management.

Responsibilities

• Manage day-to-day wholesale operational delivery.
• Act as primary account manager for key existing wholesale customers.
• Ensure supply chain performance and issue resolution.
• Manage billing processes and financial reconciliation activities.
• Monitor contract compliance and service delivery.
• Coordinate forecasting, stock availability, and replenishment activities.
• Lead operational reviews with customers and internal stakeholders.
• Manage operational projects and continuous improvement initiatives.
• Track performance against service, sales, and profitability targets.
• Resolve customer escalations and operational risks.

Skills

Stakeholder management

Communication

Problem solving

Organisational skills

Influence without authority

Project leadership

Customer relationship management

Financial awareness

Job description

Asda Stores Ltd in Leeds is seeking a Wholesale Operations Manager to lead day-to-day wholesale delivery, ensuring excellent customer service, strong operational performance and robust financial controls across the wholesale business.

You will act as the primary account manager for key wholesale customers, coordinate forecasting, stock availability and replenishment, and drive continuous improvement alongside Finance, Supply Chain, Logistics and Commercial teams to support growth and customer