West Midlands Regional Operations Leader – Care

Jobtrain; Shirley; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Stream pay

Blue Light Card

24/7/365 doctor line

Cash plans for colleagues and families

Enhanced retirement leave

Long service awards

Job summary

Voyage Care is seeking an experienced Operations Manager to lead a Midlands portfolio of Residential and Community Services. You will drive quality, regulatory compliance and financial performance, supporting Registered Managers and frontline teams to deliver person-centred care across a multi-site footprint.

You will oversee service delivery, budgets and objectives while travelling across the Midlands to support growth and sustainable improvements in outcomes.

Qualifications

• Experience as an Operations Manager or Regional Manager within adult social care.
• Experience supporting services for people with Learning Disabilities, Autism and Complex Needs.
• Strong understanding of regulatory, quality and compliance frameworks.
• Proven experience managing service performance, budgets and operational delivery.
• Ability to lead, motivate and develop high-performing management teams.
• Flexible approach and willingness to travel extensively across the region.

Responsibilities

• Provide leadership, direction and support to a portfolio of services across the Midlands region, including Residential and Community Services.
• Ensure high-quality service delivery, regulatory compliance, financial performance, colleague engagement and positive outcomes for the people supported.
• Lead a team of Registered Managers and empower others to deliver outstanding care.
• Drive quality, compliance and service excellence across all services.
• Monitor and deliver financial performance and commercial objectives.
• Support services to achieve positive CQC outcomes.
• Lead improvements and ensure person-centred support remains at the heart of service delivery.

Skills

Leadership

Regulatory compliance

Budget management

Team development

Travel readiness

Stakeholder management

Job description

Voyage Care is seeking an experienced Operations Manager to lead a Midlands portfolio of Residential and Community Services. You will drive quality, regulatory compliance and financial performance, supporting Registered Managers and frontline teams to deliver person-centred care across a multi-site footprint.

You will oversee service delivery, budgets and objectives while travelling across the Midlands to support growth and sustainable improvements in outcomes.