Welsh-Speaking Ward Clerk — Patient Care Admin

NHS; Wrexham; On-site; GBP 19,000 - 24,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking a Ward Clerk to support inpatient wards with administrative duties as part of the Nursing and Medical team, enabling high-quality patient care.

The role requires being the first point of contact for patients, relatives and visitors, with a professional, confidential approach and efficient clerical support. Previous ward desk experience and Welsh language ability are essential.

Qualifications

• General secretarial / office experience.
• Experience in a hospital environment / dealing with people.
• IT skills.

Responsibilities

• First point of contact for patients, relatives and visitors; provide efficient clerical support to the nursing staff on the Ward.
• Maintain confidentiality at all times and work as part of the Ward Team with good organisational skills.
• Professional telephone manner to receive and respond to enquiries regarding patient care.

Skills

IT Skills

Job description

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking a Ward Clerk to support inpatient wards with administrative duties as part of the Nursing and Medical team, enabling high-quality patient care.

The role requires being the first point of contact for patients, relatives and visitors, with a professional, confidential approach and efficient clerical support. Previous ward desk experience and Welsh language ability are essential.