Welsh-Speaking Ward Clerk – Patient Admin & Front Desk

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 17,000 - 23,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is recruiting a Ward Clerk to support inpatient wards with administrative duties within the Nursing and Medical team. The post is in the NHS Wales setting and requires confidentiality, organisation, and professional communication.

The role involves frontline contact with patients and relatives, clerical support to nursing staff, and handling telephone enquiries. Welsh language ability is essential for this post.

Qualifications

• Meets all essential criteria.
• Meets all desirable criteria.
• Previous Ward Clerk experience and knowledge of WPAS is desirable.

Responsibilities

• First point of contact for patients, relatives and visitors, maintaining confidentiality.
• Provide efficient clerical support to the ward nursing staff and support patient care.
• Receive and respond courteously to telephone enquiries regarding patient care.

Skills

IT Skills

Tools

WPAS

Job description

Betsi Cadwaladr University Health Board (BCUHB) North Wales is recruiting a Ward Clerk to support inpatient wards with administrative duties within the Nursing and Medical team. The post is in the NHS Wales setting and requires confidentiality, organisation, and professional communication.

The role involves frontline contact with patients and relatives, clerical support to nursing staff, and handling telephone enquiries. Welsh language ability is essential for this post.