Ward Clerk

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 21,000 - 24,000; Full time

Job summary

The Ward Clerk at Betsi Cadwaladr University Health Board will provide efficient clerical support to the unit, ensuring prompt admission, discharge and transfer of patients, while maintaining confidentiality and courtesy to patients and families. Welsh language ability is essential for this post, and a robust clerical service is expected.

Key duties include routine ward documentation, nursing reports for hearings, and processing statutory Mental Health Act documentation.

Qualifications

• Ability to demonstrate English and Mathematics to GCSE level or equivalent level.
• Welsh language skills Level 3-5.
• RSA 1 or equivalent experience.
• Significant and relevant work/social experience which has utilised skills and knowledge that could be of benefit to the post.
• General Clerical Experience.
• Good verbal communication skills with good telephone manner.
• Good interpersonal skills.
• Ability to organise and prioritise work.
• Knowledge of hospital computer systems.

Responsibilities

• Complete routine ward documentation which will include: training statistics, bank usage statistics, sickness statistics etc.
• Type comprehensive nursing reports in preparation for Managers’ Hearings/ Review Tribunals.
• Processing of statutory documentation in relation to the Mental Health Act.
• Processing of ward documentation e.g. Admissions and Discharges.

Skills

Good verbal communication skills

Good interpersonal skills

Ability to organise and prioritise工作

Education

GCSE English and Mathematics

Welsh language skills Level 3-5

RSA 1 or equivalent experience

Tools

Hospital computer systems

Job description

Job Overview

The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

The ability to speak Welsh is essential for this post.

Main duties of the job

Complete routine ward documentation which will include: training statistics, bank usage statistics, sickness statistics etc.

Type comprehensive nursing reports in preparation for Managers’ Hearings/ Review Tribunals.

Processing of statutory documentation in relation to the Mental Health Act.

Processing of ward documentation e.g. Admissions and Discharges.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Person specification

Qualifications And/or Knowledge

Essential criteria

• Able to demonstrate English and Mathematics to GCSE level or equivalent level
• Welsh language skills Level 3-5
• RSA 1 or equivalent experience

Desirable criteria

• NVQ II

Experience

Essential criteria

• Significant and relevant work/social experience which has utilised skills and knowledge that could be of benefit to the post
• General Clerical Experience

Desirable criteria

• Previous experience in a care environment

Aptitude And Abilities

Essential criteria

• Good verbal communication skills with good telephone manner
• Good interpersonal skills
• Ability to organise and prioritise work

Desirable criteria

• Knowledge of hospital computer systems