Welsh-Speaking NHS Admin Assistant – Cancer Services

NHS; Bangor; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Family-friendly benefits

Work-life balance policies

Job summary

BCUHB North Wales is recruiting an Administration Grade Band 2 to join the Main area Cancer Services at Ysbyty Gwynedd, Bangor. The role is permanent, full-time 37.5 hours per week, 9-5, Monday to Friday, with a salary around £26,300 per year.

You will handle reception duties, filing, patient notes, PAS data entry and general administrative tasks, supporting a busy team while maintaining patient confidentiality and high standards of service.

Qualifications

• Maths GCSE (or equivalent).
• Experience within an office environment.
• Experience involving customer service.
• Experience of a wide range of communication styles.
• Experience of working in a busy/high-pressure environment.
• Previous NHS experience.

Responsibilities

• Receive and direct visitors and relatives in a professional and courteous manner.
• Answer the telephone, convey messages and deal with enquiries.
• Deal with enquiries from medical staff and the public.
• To inform nursing staff as patients arrive and ensure case notes are available and complete.
• Use of the Patient Administration System (PAS) to manage records and appointments.

Skills

Organisation

Multitasking

Prioritisation

IT literacy

Customer service

Teamwork

Education

Maths GCSE (or equivalent)

Tools

PAS

Microsoft Office

Job description

BCUHB North Wales is recruiting an Administration Grade Band 2 to join the Main area Cancer Services at Ysbyty Gwynedd, Bangor. The role is permanent, full-time 37.5 hours per week, 9-5, Monday to Friday, with a salary around £26,300 per year.

You will handle reception duties, filing, patient notes, PAS data entry and general administrative tasks, supporting a busy team while maintaining patient confidentiality and high standards of service.