Wellness Retail Team Lead – Part-Time (20h)

Holland Barrett; Northallerton; Presencial; GBP 16.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

28 days’ holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Pension

Life assurance

Colleague discount 25%

Cashback discounts

Wellhub membership

Cycle to Work

Descripción de la vacante

Holland & Barrett is looking for a Supervisor at our Northallerton store on a 20-hour-per-week contract to lead with confidence and support your team in delivering an exceptional store experience.

You’ll coach colleagues, develop product knowledge, complete Qualified to Advise training, and drive sales while ensuring stock, merchandising and compliance. Join a welcoming, inclusive team focused on health and wellness. This role suits confident people who value service and collaboration.

Formación

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day‑to‑day store operations.

Responsabilidades

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Conocimientos

Retail experience

Customer service

Communication skills

Digital tools proficiency

Descripción del empleo

Holland & Barrett is looking for a Supervisor at our Northallerton store on a 20-hour-per-week contract to lead with confidence and support your team in delivering an exceptional store experience.

You’ll coach colleagues, develop product knowledge, complete Qualified to Advise training, and drive sales while ensuring stock, merchandising and compliance. Join a welcoming, inclusive team focused on health and wellness. This role suits confident people who value service and collaboration.